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Uncle Bob's Self Storage of Chicago (#425)

4.5 out of 5 stars
(4.5) based on 96 ratings
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  • Size: 5' x 5'

    Holds a chest of drawers, office file boxes, a chair, clothing, tall items like lamps and coat racks.
  • Space Estimator

    Try our space estimator to assist you in choosing the right storage size for your belongings.

5 x 5*

  • Climate Controlled
    Storage Unit

Space features include:

  • Indoor access
  • Upper Level
  • Elevator access

Regularly:  $62 

$57 per mo.
online discount

Reserve for Free! Reserve + get online discount!

Special Offer

  • Oct: Only $16.55! (+fee)
  • Nov: Save 50%!
  • Dec: $57/mo.

5 x 5*

  • Heat Controlled
    Storage Unit

Space features include:

  • Indoor access
  • Upper Level
  • Elevator access

Regularly:  $75 

$69 per mo.
online discount

Reserve for Free! Reserve + get online discount!

Special Offer

  • Oct: Only $20.03! (+fee)
  • Nov: Save 50%!
  • Dec: $69/mo.

5 x 7*

  • Climate Controlled
    Storage Unit

Space features include:

  • Indoor access
  • Upper Level
  • Elevator access

Regularly:  $82 

$75 per mo.
online discount

Reserve for Free! Reserve + get online discount!

Special Offer

  • Oct: Only $21.77! (+fee)
  • Nov: Save 50%!
  • Dec: $75/mo.

* Sizes Approximate

Uncle Bob's Cares What
Our Customers Think!

We survey our customers at various points of their stay. Ratings and reviews come from those surveys.

Review Us Today!

96 Customer Ratings

(4.5 out 5)
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.5
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.5

20 Customer Reviews

4.2 out of 5 stars

By

Chicago, IL

First class people, they deserve high marks for their service. Elevator issues was/is a huge negative and the staff can't repair it. It wasn't a single issue. For the entire month of September they had problems off and on. Totally unacceptable. One of the units was very well maintained and in good condition. The second unit has dust, mortar and parts of the wall falling onto my stuff. Worse than VERY POOR. Also, unacceptable.

Staff
 
5.0
Cleanliness
 
3.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
3.6 out of 5 stars

By

Chicago, IL

I looked at your website and decided to rent the 5'x4' storage unit, which was said to have 8' ceilings. I got to the lot and found out that 5x4 units don't have 8' ceilings. I was very disappointed because I was mislead by your website and now have to pay extra for a 5x5 unit. The associate was very sympathetic and gave me a deal on one month of rent, which I greatly appreciated. But, the information online is untrue and misleading, and that is very frustrating.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

New Orleans, LA

We were very happy with the easy rental and move-in process. We are living overseas temporarily and storing at Uncle Bob's with auto-pay is one less thing for us to worry about.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.7 out of 5 stars

By

Grand Rapids, MI

I was a customer with Extra Storage Space and my cost increased significantly. I was not permitted to have an online account because I could not come into the office during the transition. I live out of state which is why I need a storage space. I can't travel with my items. I now have to call each month to pay my bill over the phone instead of having the luxury to pay online. Your staff is excellent and always ready to assist. I think that they do a great job and should be rewarded. It's difficult to find superb service nowadays. Great job in hiring quality people.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
2.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Redondo Beach, CA

Most amazing storage experience

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

angela was absolutely fantastic in all endeavors. I am a person who works in customer service and appreciates all the hard work Angela does to make all the storage customers happy. She deserves a raise.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Chicago, IL

Very helpful with issues I had with storage partner who left all her stuff. I was without a key- because all my stuff had been taken out the previous month- they cut it open and I was able to get all her crap out of there in no time at all. Thanks guys!

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Chicago, IL

Secure clean facilities

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
4.0
5.0 out of 5 stars

By

Chicago, IL

Great value and great service by Rey from store 425

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

I was able to rent and move all my belongings with no problem and the reprecentative was very well informed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Everything was great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

The lady who assisted me, (?) Angie was very helpful. The manager was great as well.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

They where awesome

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chicago, IL

prices are really reasonable.would use them again should the need arise.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chicago, IL

One elevator was out of service for a long time. Need more carts. Ray is a genuinely friendly and helpful staff member.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chicago, IL

We are price driven, and love our current rate. please keep it the same and keep the current manager happy cause he ROCKS.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Urbana, IL

I am at the Western Ave. location in Chicago. The gentleman in the office does an amazing job and I hope is being recognized by this company. My only complaint with the place is that since I've been renting here I have yet to see both elevators working at the same time. This results in long waits and frustration. Let's get this fixed please.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Chicago, IL

my store clerks Ray, and the other are very professional and knowledgeable my service. Thank you

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.6 out of 5 stars

By

Chicago, IL

Prices are a bit high but otherwise ok

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
4.2 out of 5 stars

By

Chicago, IL

If storage services are needed again. We would use Uncle Bob's

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Heated Storage Units

Ideal for winter climates, heated storage units protect your belongings against the effects of cold temperatures. Our heated storage buildings help monitor temperature inside the space. As an added bonus, you'll be warm while inside your space each time you visit!

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.