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6331 North Broadway St, Chicago, IL 60660

(773) 764-3694

Average Ratings

4 out of 5 stars
(4.6)

137 Ratings & 25 Reviews

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Recommend
 
4.6
Uncle Bob's Self Storage - Chicago, IL (#818)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

.5 out of 5 stars

DeKalb, IL

Very professional, facility clean and very user friendly.

.5 out of 5 stars

Chicago, IL

The automatic lights on the second floor, where my units were that kept going off, were annoying. And, the automatic loading bay door that didn't stop and smashed my fingers is a little scary. Other than that, the storage units themselves worked out very well for my needs.

.5 out of 5 stars

Chicago, IL

I have an alert set to remind me of the monthly rental fee due- and I have an autopay setup. I would really like to receive an alert when payment is posted to my account. You already have my email address and I would find this to be far more convenient than logging on each month to verify my payment was received...and THAT is how you could exceed my expectations.

.5 out of 5 stars

South Lyon, MI

very impressed.

.5 out of 5 stars

Chicago, IL

Staff always helpful and nice. I have recommended your business to others.

.5 out of 5 stars

Chicago, IL

We wish we'd found you years ago--being able to free up space in our home was a real blessing. Our reason for leaving was simply that we have enough space in our new home for all our things. The only detractors from an otherwise amazing experience-- 1. a group of "scrappers" that seemed to be hanging out for a long time one Saturday morning didn't present the security 2. hard to find carts at times

.5 out of 5 stars

Chicago, IL

This is the cleanest storage facility that I have ever sued; and the professionalism and the friendliness of the staff is terrific. Thank YOU!

.5 out of 5 stars

Chicago, IL

Was much more clean thN I expected.

.5 out of 5 stars

Carpetersville, IL

Great service

.5 out of 5 stars

Chicago, IL

Very satisfied with the storage service. No problems or complaints. They even gave me a heads up when there was a water leak the affected several storage units. Mine was not affected.

.5 out of 5 stars

Chicago, IL

associate was fantastic! love the building

.5 out of 5 stars

Hamden, CT

I left my personal items in a storage unit for two years, and everything was exactly how I left it when I returned. I was easily able to pay my bill while out of the state, and was confident that my belongings were in a safe and reliable place.

.5 out of 5 stars

Chicago, IL

Customer service was top notch. Glad I decided to rent from Uncle Bob's.

.5 out of 5 stars

Rockford, IL

Saul & Tracy, at the 818 location, are ALWAYS, Always pleasant, kind, helpful and extremely considerate. Great job hiring those two!!! :0)

.5 out of 5 stars

Chicago, IL

I am Very Happy with the current status of the facility that I use.

.5 out of 5 stars

Fayetteville, AR

When the transition from my previous storage went to Uncle Bob's Storage, it went very smoothly and professionally. I was very impressed!

.5 out of 5 stars

Chicago, IL

Everytime I come into the store the employees are very nice and polite and if i need a chair or something to get my stuff i cant reach they always help. so I an glad im at uncle bobs storage and i personaaly think your prices and sizes are more fair than public storage so please keep them as they are.

.5 out of 5 stars

Oak Park, IL

Nope....I'm good and happy with my storage unit

.5 out of 5 stars

Chicago, IL

Can't think of anaything, you are doing good.

.5 out of 5 stars

Chicago, IL

Super!

.5 out of 5 stars

Lombard, IL

Very helpful and answered all my questions!

.5 out of 5 stars

Dallas, TX

No additional comments. Thank you for making the experience a very positive one.

.5 out of 5 stars

New Bloomfield, MO

Staff was extremely helpful and FAST because I was in a hurry! Great climate controlled space in a convenient location!

.5 out of 5 stars

Evanston, IL

Your associate was spectacular. He was very friendly and answered all of our questions. The building is really nice. It has a real charm to it and seems solidly made. The renovations are well done and the place seems nice. The security measures in the building were easy to work with while making me feel secure. The loading area and parking was very convenient. Overall, it is the best storage place I have seen in the area. The price was very competitive also.

.5 out of 5 stars

Chicago, IL

I never had any issues with the service They always had moving supplies available The only thing I would thing I felt uneasy about is when I came alone at night there was no where near enough outside lighting and there always seemed to be homeless people lingering around


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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