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Uncle Bob's Self Storage Reviews

- (773) 764-3694

Average Ratings

4.6 out of 5 stars
(4.6) 159 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Chicago, IL

I like the music.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Great service , Tracy made renting a unit a fun experience.. And I hate renting.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

DeKalb, IL

Very professional, facility clean and very user friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Chicago, IL

The automatic lights on the second floor, where my units were that kept going off, were annoying. And, the automatic loading bay door that didn't stop and smashed my fingers is a little scary. Other than that, the storage units themselves worked out very well for my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.0 out of 5 stars

By

Chicago, IL

I have an alert set to remind me of the monthly rental fee due- and I have an autopay setup. I would really like to receive an alert when payment is posted to my account. You already have my email address and I would find this to be far more convenient than logging on each month to verify my payment was received...and THAT is how you could exceed my expectations.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

South Lyon, MI

very impressed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Staff always helpful and nice. I have recommended your business to others.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

We wish we'd found you years ago--being able to free up space in our home was a real blessing. Our reason for leaving was simply that we have enough space in our new home for all our things. The only detractors from an otherwise amazing experience-- 1. a group of "scrappers" that seemed to be hanging out for a long time one Saturday morning didn't present the security 2. hard to find carts at times

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

This is the cleanest storage facility that I have ever sued; and the professionalism and the friendliness of the staff is terrific. Thank YOU!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Was much more clean thN I expected.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Carpetersville, IL

Great service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Very satisfied with the storage service. No problems or complaints. They even gave me a heads up when there was a water leak the affected several storage units. Mine was not affected.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

associate was fantastic! love the building

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hamden, CT

I left my personal items in a storage unit for two years, and everything was exactly how I left it when I returned. I was easily able to pay my bill while out of the state, and was confident that my belongings were in a safe and reliable place.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Customer service was top notch. Glad I decided to rent from Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Rockford, IL

Saul & Tracy, at the 818 location, are ALWAYS, Always pleasant, kind, helpful and extremely considerate. Great job hiring those two!!! :0)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chicago, IL

I am Very Happy with the current status of the facility that I use.

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fayetteville, AR

When the transition from my previous storage went to Uncle Bob's Storage, it went very smoothly and professionally. I was very impressed!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Chicago, IL

Everytime I come into the store the employees are very nice and polite and if i need a chair or something to get my stuff i cant reach they always help. so I an glad im at uncle bobs storage and i personaaly think your prices and sizes are more fair than public storage so please keep them as they are.

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Oak Park, IL

Nope....I'm good and happy with my storage unit

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Can't think of anaything, you are doing good.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Super!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lombard, IL

Very helpful and answered all my questions!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

No additional comments. Thank you for making the experience a very positive one.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New Bloomfield, MO

Staff was extremely helpful and FAST because I was in a hurry! Great climate controlled space in a convenient location!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.