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Uncle Bob's Self Storage Reviews

- (773) 252-6440

Average Ratings

4.8 out of 5 stars
(4.8) 27 Ratings
Helpful/Friendly Staff
 
4.9
Appearance/Cleanliness
 
4.9
Expectations
 
4.7
Satisfaction
 
4.7
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
5.0 out of 5 stars

By

Chicago, IL

The access time wasn't late enough, maybe try 24hours? Schedules are so different and random now a days.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chiago, IL

She is very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Chciago, IL

everything was a good experience.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Chicago, IL

Staff was very helpful

Staff
 
4.8
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Evergreen Park, IL

Because it was up to part.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

I have never rented a storage unit before but found the whole process to be much easier than anticipated. The employees were incredibly nice and provided great options and recommendations. I would strongly recommend this facility to anyone in need of additional storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Wheaton, IL

Using many different storage units for over twenty five years it is easy to say this facility was the cleanest, best staffed and best operated I ever encountered

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

The customer service here is superb. The two associates were amazing and I want to thank them for have a pleasant attitude!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Woodridge, IL

On-line application saved a lot of time, associate recommended truck rental service, tour of the facility was excellent. Well-kept, clean docks (used both of them at various times)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Everything was easy and smooth.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

The sale assists are amazing. They are super helpful and keep me laughing. Just a wonderful staff. I made my reservation online and the sale women was a blessing!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gardena, CA

I was very impressed with the level of service as well as the facility. I was greeted immediately when I walked in and the sale associate was so helpful and prompt. I am moving and needed to store some books and am very happy to have been recommended your facility by a friend. When moving my belongings into storage my brother even commented how clean and secure the facility was. When I was shown around my sales associate even knew the names of people who were moving materials into storage units which provided a very friendly atmosphere. I left thinking what great customer service skills she had. Would highly recommend to anyone!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mishawaka, IN

The facility was pristine and very user friendly

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.