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Uncle Bob's Self Storage Reviews

- (773) 697-7672

Average Ratings

4.7 out of 5 stars
(4.7) 125 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Evanston, IL

The team at Uncle Bob's (#432) are great! We sold our condo but the home that we were going to purchase failed the home inspection so we were scrambling to find a bigger storage space AND a place to live in 3 days. The team at store 432 were on top of things and they made a chaotic situation less stressful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Very clean,secure and everything is always perfect

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

The associates were very helpful and treat me very well. Every time I go they smile and greet me. I am extremely happy with the service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Coventry, RI

GOOD SERVICE, FRIENDLY EMPLOYEES

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

All three staff members I have worked with have been genial, efficient, and eager to assist. James, James, and Vernetta at the N. Broadway location in Chicago are the best!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

clean, easy and secure access, climate control.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sharon, MA

This was long distance storage and moving so we had to rely on the honesty of the movers and storage associates and we're very pleased. Nothing was missing and everything was in good condition. Thanks for a job well done!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Chicago, IL

The moving in process was good. When the elevator went down though, I feel I should have been contacted electronically. You have my information as well as everyone else's I assume, how hard can it be to shoot an email or automate a call??

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.4 out of 5 stars

By

Chicago, IL

Great attitiude and great service at my location!

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Buffalo, NY

I would like to see the lights be kept on longer on the floors. When I go to my storage locker, I go at night after work and it's a little scary for me to be in this huge dark warehouse by myself. Having the lights on would longer would help.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Chicago, IL

A nice local feel - the folks remember me and we usually chat a bit.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

all good very professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

The employees exhibit an outstanding work attitude.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rockford, IL

Staff was very helpful, always eager to help with any questions. I would like this oppurtunity to thank them.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Everyone I've met has been amazing

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

I have been through the transition of public storage , self storage to uncle bob's I recommend James for a promotion , truly a nice , smiling , knowledgeable guy he deserves it sincerely, Leslie

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

I am very happy with my choice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Francisco, CA

#1 thing is that when the location was transferred to Uncle Bob's that the prices would go up and they didn't! I am extremely happy that I wasn't "screwed" over. #2 I noticed that the location now has music playing when you go to your storage locker room. That is an awesome plus!!! #3 The level of service is incredible at this location. They care about how everything is done and making it as simple as possible.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Everyone always friendly and helpful... They go out of their way to assist in every way

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Great Customer Service!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

That was by far the cleanest facility I have ever rented a locker at. The staff was super friendly and the entire experience was great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dixon, IL

This was my first time renting a storage unit and it was so much easier and affordable because of Uncle Bob's, also thanks for the free orange juice to the members that checked me in!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chicago, IL

Seemed almost too good to be true, but I was happy to find out it wasn't.

Staff
 
4.2
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Waltham, MA

Thank you VERY much for taking the hassle out of leaving my daughter's personal items out in Chicago when she came home from college for the summer months. Your staff was polite and very helpful to an anxious father. I will be using you over the next three years!!!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Facility manager, Jim, was always helpful and pleasant to deal with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.