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Uncle Bob's Self Storage Reviews

- (312) 666-3900

Average Ratings

4.5 out of 5 stars
(4.5) 76 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(14 Reviews)
4.5 out of 5 stars

By

Chicago, IL

Very helpful with issues I had with storage partner who left all her stuff. I was without a key- because all my stuff had been taken out the previous month- they cut it open and I was able to get all her crap out of there in no time at all. Thanks guys!

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Chicago, IL

Secure clean facilities

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
4.0
5.0 out of 5 stars

By

Chicago, IL

Great value and great service by Rey from store 425

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

I was able to rent and move all my belongings with no problem and the reprecentative was very well informed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Everything was great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

The lady who assisted me, (?) Angie was very helpful. The manager was great as well.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

They where awesome

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chicago, IL

prices are really reasonable.would use them again should the need arise.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chicago, IL

One elevator was out of service for a long time. Need more carts. Ray is a genuinely friendly and helpful staff member.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chicago, IL

We are price driven, and love our current rate. please keep it the same and keep the current manager happy cause he ROCKS.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Urbana, IL

I am at the Western Ave. location in Chicago. The gentleman in the office does an amazing job and I hope is being recognized by this company. My only complaint with the place is that since I've been renting here I have yet to see both elevators working at the same time. This results in long waits and frustration. Let's get this fixed please.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Chicago, IL

my store clerks Ray, and the other are very professional and knowledgeable my service. Thank you

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.6 out of 5 stars

By

Chicago, IL

Prices are a bit high but otherwise ok

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
4.2 out of 5 stars

By

Chicago, IL

If storage services are needed again. We would use Uncle Bob's

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.