Navigation Call Us
Search
  • Uncle Bob's Self Storage Reviews

Close

Call us Toll Free

800-242-1715

Call

2051 North Austin Ave, Chicago, IL 60639

(773) 237-0033

Average Ratings

4 out of 5 stars
(4.5)

84 Ratings & 25 Reviews

Staff
 
4.6
Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Recommend
 
4.6
Uncle Bob's Self Storage - Chicago, IL (#424)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

.5 out of 5 stars

Oak Forest, IL

Sara and Lawrence were great. I have used other storage companies before and none compare to Uncle Bobs. Anything I needed was taken care of right away. I was extremely happy with my experience with Uncle Bobs.

.5 out of 5 stars

Oak Lawn, IL

Your service was impeccable, Sarah... The lady that work there, took customer service to a another level!!! Thank you so much, you just don't see this type of service everyday. Uncle Bob's the best!

.5 out of 5 stars

Chicago, IL

Need more dollies

.5 out of 5 stars

Oak Park, IL

associate was very courteous and knowledgeable.

.5 out of 5 stars

Chicago, IL

I just feel you shouldn't have to pay for an entire month of service if your are not storing for the entire month it should be prorated

.5 out of 5 stars

Chicago, IL

Everything worked out good.

.5 out of 5 stars

Chicago, IL

The renting process was smooth and quick. The online pre-application procedure made everything even faster. Great service at the door. Thanks.

.5 out of 5 stars

Oak Park, IL

make parking more accessible by front door

.5 out of 5 stars

Chicago, IL

your employees where very helpful... other places i have been too treat you like a machine ... ( can;t realy say. Also ,,,,i liked your rate and hope it will stay the same for some time!!!!

.5 out of 5 stars

Chicago, IL

Lawrence the manager represents your company in the best light. Very professional and overall great personality and helpful every second of the way.

.5 out of 5 stars

Cary, NC

Process was painless, the facility was secure and clean, and the value was good.

.5 out of 5 stars

Chicago, IL

the only problem I had was that you guys have a sign posted that carts are available but I didn't see any around

.5 out of 5 stars

Chicago, IL

I don't remember his name, but the employee was extremely helpful and welcoming, and the whole space was neater and cleaner than I've even seen a storage facility. I was apprehensive about renting storage, but after my first tour I felt very good about the whole thing. Thank you!

.5 out of 5 stars

Chicago, IL

Lawrence could not have treated me better!

.5 out of 5 stars

Tucson, AZ

Everything was as I imagined it would be.

.5 out of 5 stars

Chicago, IL

With this being a family move that was necessary Sarah made the storing easy for us even took time to explain added questions we had about boxes and using the wardrobe.

.5 out of 5 stars

Chicago, IL

Your staff, whether on the phone or in person, are always very pleasant and seem genuinely happy to try to help with any request. Thank you

.5 out of 5 stars

Chicago, IL

The place is very well kept and the initial gentlemen who signed me up was excellent, but the lady who is now in the office on north Austin is not a good person to have in the office, even if she is the owner or his wife, i don't care she was rude and she lied but hopely i will be leaving soon. The facility is very nice and in general the place is a very nice place to store your items...

.5 out of 5 stars

Oak Park, IL

The manager was extremely friendly and made the process of renting an unit very easy. He was a pleasure to do business with. The storage unit is clean with easy access.

.5 out of 5 stars

Broadview, IL

great place

.5 out of 5 stars

Oak Park, IL

Would like to see more carts available and have a check-out and check-in system.

.5 out of 5 stars

Oak Park, IL

I'm grateful for the management at the Austin Avenue location because Lawrence is so so helpful. I really Appreciate him and his Great Customer Service Skills!!!!

.5 out of 5 stars

Chicago, IL

always helpful and professional

.5 out of 5 stars

Lacon, IL

I do very much like the indoor facility where I keep my things. I have been with you for years now, and will most likely continue to rent, provided the rent does not increase to the point I will need to seek out other facilities. Thank you for your consideration.

.5 out of 5 stars

Chicago, IL

Storage carts aren't available anymore. This is such a disadvantage to go to the office to request a cart. I suggest, rent them out,when returned, refund my renters fee.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

Read All About It
Close
Close

Current Customer

- Make a payment online
- Receive payment reminders
- Manage your Account Information

Not registered yet?
Create your Account, it's Free!

 

Loading ...