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Uncle Bob's Self Storage Reviews

- (757) 543-9500

Average Ratings

4.6 out of 5 stars
(4.6) 64 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
5.0 out of 5 stars

By

Chesapeake, VA

you guys are awesome! Thanks so much for the help wtih online payments. Keep up the great work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Windsor, CT

I was extremely impressed with the gentleman who helped me. I changed the type of storage twice and he was extremely helpful and patient. He made sure I was satisfied with my purchase. I have recommended this facility to four parents whose children attend the same university as my daughter.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Chesapeake, VA

The price was reasonable & the space was the right amount. I just wish you could at least get the truck after the 14 days because I didn't need it at that time but I will need the truck here soon. In which I will have to use a competitor.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Portsmouth, VA

Close to my home and I love being able to get to use the truck for free.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.5 out of 5 stars

By

Virginia Beach, VA

Wish you were able to have access to your unit at any time... many days I work late and it would be more convenient for me to be able to go in when I get off from work.

Staff
 
3.7
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Chesapeake, VA

I could not access account online. I went in store to pay bill and manager greeted me promptly and even showed me how to sign up online.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

Price and customer service. Carol was great at answering my questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

Very professional staff and will to assist and accomodate my needs without attitude and rushing me through the process.Have recommended truck rental to friends.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norfolk, VA

excellent customer service. thanks for everything you guys do!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

The best storage facility I have used.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Chesapeake, VA

Your manager is doing a great job

Staff
 
1.0
Cleanliness
 
1.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Chesapeake, VA

i=It is a clean and neat place.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Chesapeake, VA

My husband and I were very pleased with our storage there. My husband is now deceased (Sept. 7th) and I have moved to South Dakota to be with family. I would definitely recommend your storage units to anyone and if I ever move back to Chesapeake, and need more storage, I would choose uncle Bob's Storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

Thanks again for keeping my things secure in my storage unit, and more importantly, helping me ...

Elisabeth, Newport News, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.