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Uncle Bob's Self Storage Reviews

- (757) 436-2235

Average Ratings

4.5 out of 5 stars
(4.5) 86 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(20 Reviews)
5.0 out of 5 stars

By

Chesapeake, VA

Your manager, Hope, is amazing!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

Hope was a pleasure to work with. I will definitely use Bob's again for any storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

Hope was excellent in every way.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

We were very pleased because of the manager who took us through each step. She also was honest with us regarding other opportunities. Her integrity was very important to us.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Va Beach, VA

Accomplished all that I had intended in a reasonable satiable way & time. Thank You

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

My first storage experience, and all I know is I will only go to Uncle Bobs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Virginia Beach, VA

It is so good to walk in to a place of business and be greeted with such professionalism and courtesy, the associates at uncle bobs on volvo parkway have such great customer service!! On one occasion I called 30 seconds before closing and needed to pay my bill. The associate that helped me on the phone didn't seem to give an attitude at all. I'm sure he had many other things to do for daily closing rituals. Not only did he help me pay my bill, but he also walked me through setting up an online account which makes things much easier for me. And as far as the rest of the men and women that work at that establishment, TOP KNOTCH!! the grounds are clean and I always feel safe with the security cameras when having to work in and out of my storage unit after dark. Many thanks and salutations uncle bob!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Chesapeake, VA

It's everything I could expect from a storage area. I really appreciate the attitude of the workers.

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

Your customer service is excellent compared to the other two companies I visited. Also, your facilities are impressive (but pricey).....although one of your competitors had impressive units, they were pricey and had horrible customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.2 out of 5 stars

By

Norfolk, VA

The emergency phone number on the sign under the keypad that unlocks the gate is the same as the office number. This makes NO sense. If I call this number after hours no one answers it. There should be a designated after hours number that someone will answer..

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
2.0
Satisfaction
 
3.0
Recommend
 
3.0
4.7 out of 5 stars

By

Chesapeake, VA

would recommend your services all my friends

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Chesapeake, VA

The facility is very visually appealing and is secure. I am happy with my space and accessibility. The price is not too bad either.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

I have always been treated with respect, that's why where ever I go and if I need a storage, I know I can always count on Uncle Bob's Storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

Quick and easy!! Love it!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Groton, CT

Very pleased with everything from Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Virginia Beach, VA

I miss Rachel, but you guys are still great.

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Virginia Beach, VA

Like the use of the truck. Thanks

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

I would store here again

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chesapeake, VA

outstanding

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesapeake, VA

Not only is your location clean and the personnel professional, but your price is highly competitive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Thanks again for keeping my things secure in my storage unit, and more importantly, helping me ...

Elisabeth, Newport News, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.