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  • Uncle Bob's Self Storage near Chesapeake, VA

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Customer Reviews


 
(4.8 out of 5)

Temeka was friendly, knowledgeable, and went above and beyond to answer our questions and make sure the storage unit that we reserved would be able to fit our needs. Whenever a customer walked in, she knew them by name and made everyone feel valued and appreciated. She is the epitome of professional and it is a pleasure to choose Uncle Bob's and work with her.

Dwyan from Chesapeake, VA
July 27, 2015

 
(5.0 out of 5)

Donna always went above and beyond for her customers. It was a pleasure doing business with her.

Victoria from Chesapeake, VA
July 25, 2015

 
(5.0 out of 5)

My husband and I came in with the intention of stopping at several places before deciding on a storage unit. Michael was extremely courteous and immediately showed us units and explained the property and payment schedule. We were so happy about the service we rented 2 units and did not go elsewhere. Tom and Michael are a huge asset to the Uncle Bob's self storage brand. They are truely customer service driven.

Dawn from Norfolk, VA
July 23, 2015

 
(5.0 out of 5)

Lorlean far exceeded my expectations in customer service. She made my experience an easy and pleasant one. All my concerns disappeared as soon as I meet with her.

Brandy from Newport News, VA
July 14, 2015

 
(5.0 out of 5)

Your site manager was incredible and so thorough. She told us she was moving out of state to manage a new facility and we were so sad that we only had her for a short time. Amazingly well run! We really feel our stuff is safe.

Darcy from Chesapeake, VA
June 8, 2015

 
(5.0 out of 5)

I believe it's Tina who helps always as well as the other in the fact that when I mistakenly leave my storage open I am promptly called to the fact! Awesome service such is that!

Ronald from Norfolk, VA
May 26, 2015

 
(5.0 out of 5)

When I first came to the facility for my immediate needs, the staff member was so courteous and helpful, I was greatly impressed. As I was exiting the facility I received the exact same treatment. To me this is a facility I would give 5 STARS to ANYTIME. Thank You so much!!!

Racheal from Norfolk, VA
May 24, 2015

 
(5.0 out of 5)

Excellent customer service was provided by our representative Wayne. He was friendly, thorough, and professional. He seemed to really care. Our experience at Uncle Bob's Storage was excellent. Thank you very much!

Diane from Glen Allen, VA
May 23, 2015

 
(5.0 out of 5)

The professionals at store #160 have been most helpful whenever I had a question and have assisted me when I needed to get something done at my unit. They are fantastic.

Nathan from Virginia Beach, VA
April 27, 2015

 
(5.0 out of 5)

I chose store #158 because of the manner in which I was treated. The facility was further than I wanted to travel for storage but my conversations prior to the rental of the unit sealed the deal. My first call for information was handled and all questions answered in the most professional way and just had me wanting to rent a unit there and no where else. Feel like our stuff is safe and secure and I really like the location.

Beverly from Norfolk, VA
April 6, 2015
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