5 x 5
24-Hour Access daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
Buffalo, Depew, Lancaster
14225, 14043, 14206
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
June 2, 2016
the only thing I disagree with is not being able to make partial payments or paying at different ub's
April 13, 2016
Associate and Manager provided exceptional customer service, and were extremely accommodating.
March 25, 2016
You met all
March 2, 2016
The roll up door was broken for several months that did not allow correct entry to my indoor storage unit. Had to backup into storage building to gain entry with a car.
December 25, 2015
Unfortunately, since Bob is a one-man Army, and he can't be at 2 places at once, I had to wait for him to arrive. Other than that, all was A-OK
West Seneca, NY
December 23, 2015
Customer service is non-existent.
November 23, 2015
Joe and Loretta are great. They met my storage needs.
October 24, 2015
I found that talking to them on the phone they where very friendly and helpful. You did not sit on hold and seemed like they where genuinely trying to be helpful. I highly recommend them. Great place with great people!!!
San Francisco, CA
September 23, 2015
Great storage experience, and I've had quite a few (Guardian, Public Storage, Storage Etc., ...) and this was the best.
September 7, 2015
Great customer service
September 1, 2015
it was a great experience
August 27, 2015
I like the fact that you offer partial month rental after the first month and that you don't require a security deposit. I had many expenses with moving and could not afford the security dep other storage facilities required. Thank you so much. I am glad I called Uncle Bob's.
August 27, 2015
Everything was done timely and the worker was so helpful.
August 2, 2015
The service representative was very courteous, respectful, and explained all my options very thoroughly. He gave me a tour of the facilities and told me to stop in any time if I needed anything.
July 29, 2015
It was my pleasure to do business with your reputable company. The only problem was the truck would not start midway thru the move.
June 28, 2015
They tried to accommodate us very well and were very helpful! The Gentleman even gave me a ride so I could see where it was & that it was cleaned out! I'm very pleased!
May 28, 2015
The Manager was incredible at meeting my needs for an immediate climate controlled unit.
May 24, 2015
your people helped with anything I asked about and even shoveled the snow away from the front of the unit door before I moved things into it. The facility is secure and clean. It was a pleasure doing business with this facility.
April 29, 2015
Everyone does a fine job...mostly dealt with the managers and they are professional and courteous and efficient.
March 27, 2015
This was the first time I have used storage and you made the process clear and easy - I appreciated that.
February 26, 2015
Everything was well explained and all questions answered. My daughter recommended Uncle Bob's to me after her excellent experience with Uncle Bob's in Chicago,Il. So far, I love it, everything is clean and staff is friendly and professional. Thank you very much.
December 30, 2014
Obtaining and closing of the storage unit was easy and not time consuming.
October 24, 2014
Derrick was So very helpful! He made my relocation much less stressful than it could have been! Honestly he was terrific! I will certainly recommend this location to anyone I hear that needs storage!
New York, NY
August 28, 2014
excellent service. The climate controll building is exceptionally clean and well maintained.
May 7, 2014
It would be nice if you would consider giving specials and discounts for loyal paying customers periodically.
March 27, 2014
keep up the goog work
Orchard Park, NY
February 28, 2014
I like the choice of storage garage sizes. This worked out well for me.
February 27, 2014
24 hour access is necessary for me.
February 23, 2014
During the winter the outdoor units are sometimes hard to access because snow is piled up against the doors.
January 20, 2014
I am comfortable in knowing that my possessions in storage are safe and secure at Uncle Bob's.
November 24, 2013
Very satisfied using your storage unit.Will definitely use again if the need ever arises.Thank you
November 4, 2013
I have told others about your great service, and the truck you provided to move items!!!
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It