5 x 10
6:00 AM to 9:00 PM daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
Ridgeside, East Ridge
37411, 37412, 37406
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
Lookout Mtn, TN
October 24, 2016
The manager that I have worked with at your 6103 Lee Highway office for the last 7-8 years is simply the best. She is so kind and she is extremely conscientious and has been so helpful to me on many occasions. She is definitely an asset to your team and deserving of recognition. Thank you!
October 23, 2016
Great experience through the 3 year rental. First time using a storage unit and you made the process seamless. Thank you for offering CLEAN and secure storage!
September 26, 2016
The ladies were super friendly and happy to help. I'm always greeted, and the two both remember me. Excellent service!
August 5, 2016
A very professional team it would be better if they actually showed you a unit that they recommend based on the information you provided them. I ended up renting two units when one larger unit would have been better.
June 23, 2016
The women in the front office are always super nice and friendly!
May 24, 2016
March 23, 2016
It was also in a convenient location.
March 22, 2016
It would be really helpful if we could print off a receipt ourselves instead of having to go to the office.
February 25, 2016
the staff here are AMAZING! They truly look out for their customers
North Port, FL
December 1, 2015
Your girls that work in Chattanooga are very exceptional and give outstanding customer service, always with a smile and good attitudes..
October 26, 2015
I absolutely love the staff at our location off Lee Hwy. The staff are extremely attentive, friendly and knowledgeable! The location is always spic and span and they go above and beyond at customer service! A pure pleasure to do business with them! We love Uncle Bob's Storage!
September 28, 2015
Very clean, feels safe. Great Staff! Always friendly and willing to help.
August 27, 2015
Have been with this facility for a few years now and have my grandmoms storage unit there also. So far has been an excellent choice. I have no complaints to date
August 24, 2015
You could not have a better staff at store #323. Debbie and Donna went out of their way several times to ensure we got what we needed, and I will truly miss their smiling faces! Weekend help was also polite and well-trained, though I don't know his name. Very positive experience. Come to Knoxville!
August 23, 2015
Have already recommended you to another friend.
August 23, 2015
Debbie and Donna have always gone above and beyond in customer service! I still have another storage unit at this facility and have really enjoyed all that they have done!
July 26, 2015
Good job! Keep up the good work!
May 27, 2015
i have never had a storage space and really appreciate the speed and professionalism and support given me by employee Donna and a young man can recall his name...
May 3, 2015
Very professional,efficient and seamless process at "check-in".
April 29, 2015
Great customer service!!!
April 27, 2015
Kart should be easy to monover or be a title small
April 18, 2015
I have had things in storage for quite some time and your prices have increased several times for me and that's not good for me that is my only complaint
March 28, 2015
You could offer loyalty discounts to long term renters!
Colorado Springs, CO
February 25, 2015
Very helpful staff. Went out of the way for me.
February 12, 2015
I was not sure what to expect but what I needed was available.
January 26, 2015
Sometimes the security gate is open at night
October 30, 2014
Cleanest, nicest, best storage facility I have ever used.
October 5, 2014
Best of Best, excel facility, great employess
September 24, 2014
You are great
August 26, 2014
The premises are excellent and the staff have gone above and beyond to assist me as I have been overseas. They are so nice that I would consider keeping my things in storage just to have the contact with them!! Thank you for taking good care of me and my things!!
August 3, 2014
Debbie and Donna at this location are very professional, extremely helpful, and make all transactions enjoyable. I never feel like I am "just another customer".
July 31, 2014
Debbie and Donna are wonderful! I am always greeted with a smile and any inquiry I have has been handled immediately with the utmost level of customer service. The buildings are always clean and I could not imagine placing my storage needs in anyone else's hands. Thanks for hiring such wonderful employees and offering a top-notch service!
July 25, 2014
Very professional and nice! Held box for our arrival, and got us through the process with little or no fuss. Good place.
East Ridge, TN
July 25, 2014
I will use Uncle Bob's again for my storage needs.
July 25, 2014
not just professional, but friendly/personable I almost felt they were as concerned about my things as I was Smiling faces are important to me I try to always smile and I like others to smile back Your staff smiled First when I went in the door If memory serves, I arrived just 2/3 minutes after closing and they opened the door and went through the whole process keeping them late that day They didn't seem to have a care in the world except helping me It was impressive Wish the whole world was more like that! :)
July 19, 2014
Sometimes I don't have time or access to a computer and I need to make a payment over the phone and I can never get anyone on the phone in order to do so. Maybe I call at the wrong times. Either way, I'd like them to be available when these types of situations arise. Thanks.
June 26, 2014
Thank you the was a very difficult move but the kindness made our day, God bless??
June 26, 2014
No at this time, maybe they should have a customer appreciation day, etc. Give their customers refreshments and trinkets.
June 23, 2014
Very professional and understanding of the customer. Rented storage units the last four years and the Manager (Debbie) was there from the beginning to the end.
May 23, 2014
I love this Uncle Bobs, I think the lady in the office is Debbie, she is always a joy!!
May 7, 2014
Uncle Bob's does a great job.
April 25, 2014
all my expectations were meant and I will continue to recommend them
February 27, 2014
My service was great. The gentleman ensured I fully understood what I was getting and my responsibilities moving forward. He opened the gate. Seems small? I have had storage facilities for 20 years at multiple locations and no one has ever opened the gate. It's the little things. However, his communication was over the top good because he made sure I was educated on the agreement.
February 27, 2014
The two ladies who helped me were very knowledgable, friendly, and professional. That's all anyone can hope for.
October 21, 2013
I deal will them over the phone to pay them. I answered questions to the appearence and i they did not apply. However, they are very informative and polite always will to help to get you guys paid in a timely matter. Very Very pleasent vendor i have worked with. I would really like to commend them as i deal with thousands of vendor they are certainly on my top ten list.
August 30, 2013
Good customer service, all questions answered, with above and beyond follow up on notification of available space/unit(s).
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It