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Uncle Bob's Self Storage Reviews

- (423) 877-9070

Average Ratings

4.7 out of 5 stars
(4.7) 121 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
5.0 out of 5 stars

By

Chattanooga, TN

The storage area is ALWAYS clean and the staff is so polite. Thank you jen

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chattanooga, TN

I have never used a storage unit before but plenty of my friends and family have. Uncle Bob's went way beyond the call of duty and contacted me several times when my property was not parked in it's spot or the door wasn't closed properly to my unit, etc.. They were absolutely great and if I EVER need storage again for anything (or any of my friends do) I will be sure to send them to Uncle Bob's. Also, just a note on the staff, they were awesome and so wonderful to deal with!! Thanks so much for all you do.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Soddy Daisy, TN

She did a great job and was very helpful to me throughout the whole process.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chattanooga, TN

Ladies were very respectable and worked great as a team to move the process along quickly and smoothly!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chattanooga, TN

I am very satisfied with my storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Red Bank, TN

This is my first experience with using a storage facility. Laura was very helpful, walking me thru the process, answering all questions, etc. You should be very pleased to have Laura as your associate.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lima, OH

Very fast, very cordial, great "product".

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chatt, TN

Very nice, best the property has been... ever!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chattanooga, TN

Everyone was extremely courteous and thorough. I feel very secure having my items at Uncle Bob's. Thank your office staff for being so great!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

Hixson, TN

On my side of outside building it ices up like the dark side of the moon!!!

Staff
 
4.0
Cleanliness
 
3.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Woodstock, GA

Uncle Bob's has been a great help during the loss of my Mom and the storage of her household goods. I really do not know what I would have done without you. BO

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hixson, TN

the lady was very friendly and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chattanooga, TN

Well done!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Georgetown, Ontario, CA

Over all, Amazing service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Chattanooga, TN

You prorated my fee when I obtained the space but didn't prorate it when I didn't need the space any longer. I was charged a full month's rent

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.