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Uncle Bob's Self Storage Reviews

- (423) 855-6865

Average Ratings

4.6 out of 5 stars
(4.6) 49 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(8 Reviews)
5.0 out of 5 stars

By

Spencer, WV

I appreciated the convenience of paying online, the email notices and the web site with all the information. Great place to do business with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Harrison, TN

My second experience and it may happen again!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Chattanooga, TN

When we had problems getting into the gate and called the "emergency" number that was available, i was sent to voicemail when i called. I would rather have spoken with a live person than an answering machine. When we went to pick up the truck the day before, had to wait on the associate to come back and there was no note on the door indicating they were on the property. Overall, service was ok.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
4.8 out of 5 stars

By

Hixson, TN

Both of my storage units have leaks in the roof which we have dealt with, but when they get fixed it will be better.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chattanooga, TN

From the moment i made the first phone call, the staff were all pretty awsome in helping me get the unit i would need for the amount of things i needed to store. I could not have asked for a better team than i recived that day. Thank Yo All Uncle Bobs Storage Highway 58 Chattanooga,TN. 37416 Miss Betty Davis

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Knoxville, TN

All the personnel made my experience easy and pleasurable. I even stopped at the location on Shallowford Rd.(by Sam's Club) to ask where the Hwy 58 location was - on Hwy 58, of course - and they were nice and helpful as well. Overall great experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Chatt, TN

I was very happy with my experience

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chattanooga, TN

Your staff treated me as if I was part of the family. I never had to worry about my storage I will be back if I ever move or recommend others

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.