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  • Uncle Bob's Self Storage of Charlotte

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800-242-1715

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Features

  • Climate Control
  • Free Truck Rental with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

6:00 AM to 10:00 PM daily

Note

Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

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Reviews

147 Customer Ratings

4.6 out of 5 stars
4.6/5 Average Rating
Staff
 
4.7
Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Recommend
 
4.7

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

4.1 out of 5 stars

Charlotte, NC

The staff was wonderful and always helped me with any issue, which I really appreciate. However, the facility could have used more routine maintenance and cleaning. Just vacuuming the halls would have been a nice improvement.

3.8 out of 5 stars

Columbia, SC

The only problem for us is that when we park in the back ready to unload we have to figure out where the carts are in the building because there aren't any at the back door. I understand someone may be using them but its only 2 and it's kind of an inconvenience.

5.0 out of 5 stars

Charlotte, NC

Moving is very stressful and we appreciated Mary's Happy Helpful personality

5.0 out of 5 stars

Charlotte, NC

No nothing you've covered everything perfectly and I'm satisfied.

5.0 out of 5 stars

Charlotte, NC

This property always looks nice and the ladies in the office always have a smile for you. I've had storage before but it didn't compare to the experience I've had with Uncle Bob's.

5.0 out of 5 stars

Charlotte, NC

I don't visit my space often but each time I've spoken to the ladies over the phone or in person they are extremely nice. They're always willing to help with any situation. I will definitely recommend Uncle Bob's to my friends and family.

5.0 out of 5 stars

Charlotte, NC

I was treated great.

5.0 out of 5 stars

Charlotte, NC

I found caring, helpful, professional and extremely welcoming people at Uncle Bob's. I could not have asked for better. I found moving to be extremely stressful, but it was a relieving pleasure walking into Uncle Bob's.

5.0 out of 5 stars

Charleston, SC

thank you for all your help miss you too

4.7 out of 5 stars

Charlotte, NC

Very patient, even when I would pay very late :)

4.4 out of 5 stars

Charlotte, NC

They need to work on the elevator lift. It was the only that bothered me because it didn't work sometimes. But other than that, it's the best storage I have used because the price is great for what you get. I would come back.

3.7 out of 5 stars

Odenton, MD

My only issue was I saw large waterbugs on the property, when checking out. Other than that, I was satisfied with my stay.

4.6 out of 5 stars

Mint Hill, NC

I was satisfied with the customer service.

4.9 out of 5 stars

Charlotte, NC

Great customer service, very welcoming and one of the best rates I've seen to date from a storage company. I had been looking for over a year for a fairly priced storage unit, finally found it at Uncle Bob's!

4.5 out of 5 stars

Charlotte, NC

I feel horrible that I can't remember how to spell her name, but I think it is Lakeshia? Anyway, she is wonderful. She was just professional enough, but also treated me like a friend. I am very happy with her.

5.0 out of 5 stars

Indian Trail, NC

Price was amazing. Ease of conversation was great. Willingness to show options was great. Just an overall great experience for something I was nervous about.

5.0 out of 5 stars

Charlotte, NC

Wonderful and professional staff.

5.0 out of 5 stars

Charlotte, NC

nice facility.. hard to get to with the 74 revisions.

4.2 out of 5 stars

Monroe, NC

Everything is great.

4.7 out of 5 stars

Charlotte, NC

I'm very happy! I know my personal belongings are in good hands.

4.7 out of 5 stars

Charlotte, NC

They were very helpful and the process was easy and fast.

5.0 out of 5 stars

Matthews, NC

The ladies at this location almost treat you like family. They should be commended for their wonderful customer service. I WILL recommend them to anyone who needs a bit of space Jeff

3.7 out of 5 stars

Asheville, NC

Longer hours would be helpful for people that get off late in the evening on the weekends. Or if people are giving things away in there storage unit because they are closing there unit to have like a unit for that would be different and helpful

4.8 out of 5 stars

Charlotte, NC

No, I'm very satisfied & the employees are always friendly and courteous.

5.0 out of 5 stars

Charlotte, NC

i was presented with several options to provide me with the perfect space for what I needed to put in storage. Everything was explained to my satisfaction. It was an overall great experience.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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