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Uncle Bob's Self Storage Reviews

- (704) 568-8101

Average Ratings

4.5 out of 5 stars
(4.5) 116 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(23 Reviews)
5.0 out of 5 stars

By

Charlotte, NC

I found caring, helpful, professional and extremely welcoming people at Uncle Bob's. I could not have asked for better. I found moving to be extremely stressful, but it was a relieving pleasure walking into Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charleston, SC

thank you for all your help miss you too

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Charlotte, NC

Very patient, even when I would pay very late :)

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Charlotte, NC

They need to work on the elevator lift. It was the only that bothered me because it didn't work sometimes. But other than that, it's the best storage I have used because the price is great for what you get. I would come back.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
3.7 out of 5 stars

By

Odenton, MD

My only issue was I saw large waterbugs on the property, when checking out. Other than that, I was satisfied with my stay.

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Mint Hill, NC

I was satisfied with the customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Charlotte, NC

Great customer service, very welcoming and one of the best rates I've seen to date from a storage company. I had been looking for over a year for a fairly priced storage unit, finally found it at Uncle Bob's!

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Charlotte, NC

I feel horrible that I can't remember how to spell her name, but I think it is Lakeshia? Anyway, she is wonderful. She was just professional enough, but also treated me like a friend. I am very happy with her.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Indian Trail, NC

Price was amazing. Ease of conversation was great. Willingness to show options was great. Just an overall great experience for something I was nervous about.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

Wonderful and professional staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

nice facility.. hard to get to with the 74 revisions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Monroe, NC

Everything is great.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Charlotte, NC

I'm very happy! I know my personal belongings are in good hands.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Charlotte, NC

They were very helpful and the process was easy and fast.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Matthews, NC

The ladies at this location almost treat you like family. They should be commended for their wonderful customer service. I WILL recommend them to anyone who needs a bit of space Jeff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.7 out of 5 stars

By

Asheville, NC

Longer hours would be helpful for people that get off late in the evening on the weekends. Or if people are giving things away in there storage unit because they are closing there unit to have like a unit for that would be different and helpful

Staff
 
3.5
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Charlotte, NC

No, I'm very satisfied & the employees are always friendly and courteous.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

i was presented with several options to provide me with the perfect space for what I needed to put in storage. Everything was explained to my satisfaction. It was an overall great experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

I have had a unit with you for several years. Last month and this month when I went online to pay my bill it tells me my user name and password are invalid. Whatever is going on with your system you need to fix it. Very Annoying,

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bronx, NY

I HAVE BEEN LATE WITH PAYMENTS A FEW TIMES AND STAFF AT #369 STORE LOCATION HAS WORKED WITH ME TREMENDOUSLY, I REALLY APPRECIATE IT

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Madison, MS

Ya'll have clean consistent facilities and fair prices. This is the 2nd time I've used your service. My stuff has been locked up there for 6 months and I haven't seen it but I trust it's in good condition. Keep up the good work

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Roanoke, VA

I am always treated nicely with a smile,even over the phone you can tell they are smiling...I am really pleased with Uncle Bob's Storage....Also LaKeshia also greets me by my name and ask me how I am doing...That makes me feel real special....Thank You

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlotte, NC

The employees are always nice and friendly I never feel rushed when I come in to pay by cash or debit card. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.