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Uncle Bob's Self Storage Reviews

- (512) 336-7867

Average Ratings

4.6 out of 5 stars
(4.6) 125 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Cedar Park, TX

The ladies at Uncle Bob's have always been a pleasure to do business with. They have gone out of their way to accommodate me with what ever my needs are. You can always find someone riding around the facility. Sometimes I just stop to chat and see how they are doing. You can always count on friendly service and expect a remarkable customer experience at Uncle Bob's in Cedar Park. Those ladie's are the best!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lago Vista, TX

Great customer service and clean property

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

The Hills, TX

I would like a way to throw trash away when working in my storage instead of bagging it up to bring home. Other storage I have used had a dumpster used only by customers inside the storage for trash. I have paper and box trash from my small business.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

I was definitely impressed by the lady that was working the day I moved out. She brought me and my family water. It was a hot day and it was something unexpected so it definitely left a lasting impression on me. I moved out about a month ago but I haven't forgotten her. The facility was always clean and every time I went to my storage unit it felt like everything was brand new. The facility was definitely well kept. I appreciate this establishment. Especially my location (Cedar Park, TX). I would recommend this to any and everyone. Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Cedar Park, TX

I appreciate the call from the office when shipments arrive into my unit. My only wish right now is that I would like to receive my monthly payment proof via email in the beginning of the month. I expense this charge every month and need proof. Thank you, KD

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Cedar Park, TX

She was very pleasant and helpful - process was smooth - online app helped with speed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

The two women in the office were both very cheerful, friendly, professional, and answered all my questions, and explained everything I needed to know. I was pleasantly surprised at their friendliness, and their professionalism. If all business people conducted their business the was your people conduct yours, our country would be a whole lot better off in the way we feel and in our productivity. Thank you for the good people you have hired.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Rowlett, TX

was what I expected. overall good service and product

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

Just a tad bit pricey for the size unit I had. But the cleanliness , and other amenities made up for it. But Everything else was great.!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Leander, TX

Associate Valerie was extremely personable and helpful; this was a traumatic move for me and she made the whole process not only smooth but very pleasant. She is to be commended very highly!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

The people who work at the Cedar Park location are very friendly. After I moved in, I received a call thanking me again for choosing to rent with Uncle Bob's storage and to see how my move was and if I was in need of anything. Every time I go there, they remember me and are always very friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

Best service and happy greeting from any storage place I have eve received. I can't go anywhere else.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

Treating customers with kindness and respect makes a big difference, especially in a very first interaction. I was very pleased with the first interaction.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Uncle Bob's doesn't have competition. The staff makes it worth the price and I feel my possessions are safe at the Bell St. property. Keep up the good work. You guys are the best!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Leander, TX

Miss Valerie was most helpful, knowledgeable, and friendly! We were working hard and were thirsty, when Valerie pulled up with cold bottles of water. Nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

Very Satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

I just walked into Uncle Bob's storage with a few minutes to understand what it would cost and how I could get a truck, etc., to move my stuff into storage. I was helped promptly and professionally. The associate was very knowledgeable, and the best part? She recognized I did not have much time, so she matched my pace and gave me the info and tour I needed - quickly. Withing a few days my stuff was in storage. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Asheboro, NC

At this time, I cannot think of anything I would add or change. :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Leander, TX

The facility is very nice and well maintained. Both ladies are very nice and friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.1 out of 5 stars

By

Austin, TX

Found a dead mouse in our storage compartment one day. Not a huge deal and probably can't really avoid it, but still. And the plastic lining of the door was breaking off and falling to the ground, again, probably hard to stop in Texas weather, but still, it's messy. But overall employees were very nice and everything went well. Thanks.

Staff
 
4.8
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.5 out of 5 stars

By

Denton, TX

Sherry and Valerie in the office were very efficient, welcoming and informative. The only issue I had was the cats running around the enclosed area.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

When I notified the management that I was planning to move out, they promptly provided me a move-out form and advised me that I had until the 5th to clear out my storage. This was very helpful to me and allowed me the extra time to move during the inclement weather at the beginning of February. Thank you Cedar Park Uncle Bob's Storage!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cedar Park, TX

My whole experience was pleasant. Friendly service and I was very impressed with the cleanliness of the property.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Leander, TX

Val and Sherry have always bent over backwards to help us. We have had a fluxuation in our storage needs and are now on our 3rd unit. They have helped by letting us know when a new unit was available. They have greeted us by name and been willing to answer any questions since day one of coming in. Thanks so much

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Good job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.