Rented other storage units at this facility before over 10 years ago although new staff is in place, the great customer service and the cleanliness of this facility still remains after 10 years and that"s astounding!Ellen from Austin, TX
Associate "Sheila" was very courteous and explained different options for the spaces I requested. The paperwork was user friendly and the transaction or rent agreement took less time than I expected. Great overall experience.Joseph from Austin, TX
Keep up the great work in picking out the perfect site managers. I have always had a great experience with the location I am currently at...Pond Springs. Super friendly and always ready to find a solution to a problem if any.Christina from Austin, TX
Wanda provided the best customer service. From the first phone call when I inquired about a rental until the time I arrived and purchased our new unit. Stellar customer service. Facility in fantastic condition.Pamela from Pflugerville, TX
The associate who helped me the day I moved in was fantastic! She walked in the rain to my unit and got me an umbrella. Excellent customer service and great attention to detail (she speaks in an Australian accent) and the other gentlemen there went out of his way on his birthday no less to help with my lock when it was pouring.Jennifer from Pflugerville, TX
Though the facility is large, "modern" and seems filled with the latest technological advances for storage facilities, all the personnel, whenever I meet them, give it a smaller more personable feel - like I'm at my "Uncle Bob's" place. I'm very grateful for that.Jeanne Marie from Cedar Park, TX
Shirley is an amazing employee and a wonderful person. She is the reason I went back to uncle Bob's even though it is out of my wayMelba from Austin, TX
The two ladies that assisted me, went above & beyond for me, which made my experience the best I have ever had when renting a storage space!Brad from Austin, TX
Thank you for helping us during our stressful move! We appreciate the courtesy and professionalism!!Jessica from Austin, TX
Just about every time that I would call or come in, I was assisted by Valarie. She was always kind, professional, helpful and genuinely seems like she loves her job. She is an asset and always made me feel special!Tina from Round Rock, TX
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