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Uncle Bob's Self Storage of Cary (#370)

4.6 out of 5 stars
(4.6) based on 164 ratings
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  • Size: 5' x 5'

    Holds a chest of drawers, office file boxes, a chair, clothing, tall items like lamps and coat racks.
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Uncle Bob's Cares What
Our Customers Think!

We survey our customers at various points of their stay. Ratings and reviews come from those surveys.

Review Us Today!

164 Customer Ratings

(4.6 out 5)
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.6

25 Customer Reviews

5.0 out of 5 stars

By

Holly Springs, NC

.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Cary, NC

not at this time thank you!

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Cary, NC

I'd like to know if I close out my unit, but decide to rent again in the near future, would I still have to pay the administrative fee?

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.3 out of 5 stars

By

Durham, NC

When I went to retrieve items from my storage, the elevator was out of service. I am disabled and this was very unsatisfactory. I had driven a long distance to obtain the items so I embarked on the climb to the 3rd floor for my items. This was a very unpleasant and dangerous endeavor for me. I hope this does not happen again.

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
2.0
Satisfaction
 
3.0
Recommend
 
3.0
4.8 out of 5 stars

By

Raleigh, NC

The only issue I had was that the carts you provided to move boxes needed repair. One had a flat tire and the other was missing the last slat of wood on the bottom keeping you from using the entire cart.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

provided a truck to move in. app and online ability to pay bill

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Janet is an outstanding manager. She is bright, efficient, practical and always professional. She gives me confidence that my stored property is always well taken care of. Janet is courteous, respectful and kind. She makes doing business with Uncle Bob's a pleasure.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

First meeting was exceptional. Very polite and helpful. When picking up truck, it did not run as smoothly. Slightly slow and aloof

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

The light in front of my storage (1106) unit doesnt illuminate unless I walk past it quite a ways. The sensor must be malfunctioning.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

I love Uncle Bob's - it would be nice if there was a way to have someone check on the contents of a locker to make sure everything is ok when I can't come to the site for a while

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Cary, NC

Overall experience was great. What we believe could be improved on is to have a larger and taller elevator, maybe two elevators in different buildings. Seems that high traffic times such as weekends can be very crowded and hold folks up if one small elevator is always in use. Thank you for allowing our feedback.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Raleigh, NC

Everyone at my Uncle Bob's is awesome the best customer service anywhere!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Morrisville, NC

nice facility and easy access.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Collins, CO

Outstanding customer service and a clean facility, would recommend to anyone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Cary, NC

Janet is always so friendly and willing to help. I enjoy having her help me even though I am usually getting rid of some money paying my bill!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Park City, UT

Really happy with your emails/communications/website messages. Helps me to stay informed and keep my acct up to date when I am in another state (form NC). Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chapel Hill, NC

I've never rented a storage space before. With the positive interaction I experienced, I am likely to rent from Uncle Bob's when the need arises again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Apex, NC

Very clean office area and well maintained. I have been pleased with everything: 1) temperature; 2)cleanliness of common area and bathroom; 3) parking; 4) attentiveness; 5) ease of access. Thank you for a great experience so far!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Willow Spring, NC

the representative was friendly, helpful, and efficient. I was thoroughly impressed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Cary, NC

I got a good size unit-just not on first floor(because you were full), but elevator worked just fine-thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Staff was very friendly and helpful. Place was very clean. And I really like the free use of moving truck for the move in. Did not expect something like that from a storage place - well done!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

cary, NC

Your agents are excellent in customer service and will definitely recommend your company. Keep up the excellent work

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Cary, NC

The elevator is not large enough. I had to rent another unit on the first floor. When I asked for a discount, I was told sorry no discount. So I had to rent 2 units. had to make numerous trips on elevator. not pleasant at all and costly for me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
4.2 out of 5 stars

By

Cary, NC

The last few times I visited my/our two units there was only one "cart" available. A multi-story facility of this size should probably have three carts. Several times the cart was nowhere to be found. Other times the sole cart was in poor repair.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Cary, NC

All good. Thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Free Truck Rental with Storage Rental!

When you rent storage, we'll rent you our moving truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allot one use per storage space rented. For further details contact your local storage manager or read our free truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.