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Uncle Bob's Self Storage Reviews

- (919) 380-7586

Average Ratings

4.7 out of 5 stars
(4.7) 152 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.7
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Cary, NC

You exceeded expectation because service was prompt, without clinching, appearance clean and polite...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Everything was quick and efficient and the associates are always up front about all information.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

The manager was friendly, unhurried and showed us multiple options for our rental space.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

Very good customer service n friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Very well kept and great staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

I am bad with names but the lady who helped me was very accommodating. I reserved a 10x10 over the phone a few days prior with a man. Once we saw the 10x10 and got home to start loading up to take a trip in, we realized that it wasn't going to be big enough. We loaded anyway, drove to the facility, and the lady was able to quickly help us find a larger unit. I was surprised on how fast that process took. It was nice as we were on a tight time line that day. Kudos on the service level.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Morrisville, NC

We were very impressed with how clean and cool the buildings were kept, and with the level of security for our unit.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Morrisville, NC

Overall great experience!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bentonville, AR

quick and easy ... good deal, including use of truck!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

If we ever need storage again, you will be our only place! We love Priscilla!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Durham, NC

Used space there for over six years. Was very pleased with the service. Never any issues during that time and the folks in the office there were pleasant and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

one of the better run storage places

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

I am always greeted with a friendly hello and my questions are always able to be answered by the staff. I am particularly impressed with Prissilla; she in particular has always been very helpful to me and is very organized.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Walt was great! Very personable, was very knowledgeable and answered all of our questions. Walt was very respectful and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Cary, NC

I generally do not go to the office unless there is a concern. When I do the associates are helpful.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Cary, NC

Keep up yjr good work.

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Cary, NC

The staff at this location are very attentive and helpful.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Morrisville, NC

Not sure of why or why not. But from point of view I am very pleased with it all. Very happy with my choice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Never had any problems. Always treated courteously and professionally.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Charlottesville, VA

I just wish there was lighting in the storage units.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

No - you're already doing a fine job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Morrisville, NC

Thanks to Pricilla for everything. Once again. You're awesome!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tampa, FL

My belongings are important to me and it is important that I store them in a safe place. I feel confident that my belongings are safe and that is a huge relief!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

I am always welcomed when I come in and to my surprise they even know my name "nice" !! I just have been pleased with their help with boxes , tape, and info. We have been very happy with this place . We moved from our home and have sized down and this has been just great to walk in and get what we need and still know our things are safe till we get our new place ready. Thank You

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Cary, NC

Staff always nice and professional. Grounds are always clean and attractive. Very happy with this location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.