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Uncle Bob's Self Storage Reviews

- (919) 380-7586

Average Ratings

4.7 out of 5 stars
(4.7) 177 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.7
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Morrisville, NC

Ive been a customer for several years and never had any issues. Its a great place to rent.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Clayton, NC

The only thing we were a little disappointed about was when we reserved your moving truck it was promised to us over a week in advance, and then when we checked on the reservation we were told that the truck could not be picked up until after 5pm.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
4.0
5.0 out of 5 stars

By

Cary, NC

Extremely happy with the care and service that I have received

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Great Place and Priscilla and Walter are the best!!! They are one of the main reasons I have stayed with Uncle Bob's all this time. Also, very nice facility and it is a fair price.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

We are very appreciative of your donation to The Carying place.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Good experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

We have been with A+ Self Storage since it opened and have noticed no drop in quality since the move to Uncle Bob's. We don't have any plans to go anywhere else!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Cary, NC

The representatives are great ot know and to work with. I've been with your company for 3 years and I have not had any problems.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

You exceeded expectation because service was prompt, without clinching, appearance clean and polite...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Everything was quick and efficient and the associates are always up front about all information.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

The manager was friendly, unhurried and showed us multiple options for our rental space.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

Very good customer service n friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Very well kept and great staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

I am bad with names but the lady who helped me was very accommodating. I reserved a 10x10 over the phone a few days prior with a man. Once we saw the 10x10 and got home to start loading up to take a trip in, we realized that it wasn't going to be big enough. We loaded anyway, drove to the facility, and the lady was able to quickly help us find a larger unit. I was surprised on how fast that process took. It was nice as we were on a tight time line that day. Kudos on the service level.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Morrisville, NC

We were very impressed with how clean and cool the buildings were kept, and with the level of security for our unit.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Morrisville, NC

Overall great experience!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bentonville, AR

quick and easy ... good deal, including use of truck!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

If we ever need storage again, you will be our only place! We love Priscilla!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Durham, NC

Used space there for over six years. Was very pleased with the service. Never any issues during that time and the folks in the office there were pleasant and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

one of the better run storage places

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

I am always greeted with a friendly hello and my questions are always able to be answered by the staff. I am particularly impressed with Prissilla; she in particular has always been very helpful to me and is very organized.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Walt was great! Very personable, was very knowledgeable and answered all of our questions. Walt was very respectful and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Cary, NC

I generally do not go to the office unless there is a concern. When I do the associates are helpful.

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Cary, NC

Keep up yjr good work.

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Cary, NC

The staff at this location are very attentive and helpful.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.