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Uncle Bob's Self Storage Reviews

- (919) 233-3838

Average Ratings

4.5 out of 5 stars
(4.5) 99 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(20 Reviews)
5.0 out of 5 stars

By

Cary, NC

All of my interactions with the staff have been very, very good.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

I LOVE UNCLE BOB'S

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Everything was completed efficiently and very well explained. The BEST and cleanest facility in the entire area.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

Thank you Brenda and Wayne - really enjoyed knowing you !

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Very friendly, very efficient, inexpensive, great storage unit, and overall excellent customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Palm Coast, FL

I am sorry that I can't remember her name, she is at the Uncle Bob's in Cary office, but this friendly lady calls to remind me if I haven't paid the bill by the 5th so that I don't receive late charges. This kind reminder from her makes my experience at Uncle Bob's so much more pleasant. Life is hectic and sometimes we forget what date it is, so I have appreciated her reminders. Thank You

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

The whole process was quite painless, and the associate seemed genuinely pleased to help me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Apex, NC

the main reason I rented from Uncle Bob's even though the price was higher - was how clean the property was...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Durham, NC

Brenda in the office was so very friendly. She was very pleasant to visit with as the movers were unloading the truck and she gave me some great tips for getting rid of the things I'll want to sell and other good ideas since I'd never had a storage space before. She generally seemed genuinely interested in helping me, which was sooooo appreciated after the extremely stressful day I'd just had. She's an angel. Please give her a raise. ;)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

I like the way I can do everything with Uncle Bob's online; they send me an online reminder bill each month as well. The site is convenient, clean and accessible. I am very happy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Best experience possible. This is the cleanest storage facility we have EVER seen. Service was more than helpful - we left feeling as though we had known her for years! We felt very confident & comfortable in leaving our possessions at your facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Great job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

very nice staff, I hope my rate doesnt increase again also.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Canton, GA

I usually call in my payment and speak with Brenda. She is always so nice and polite and I really appreciate that.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

First time to use a storage facility. Very good experience, good rates, great people! Thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Pittsboro, NC

The huge issue that I had was resolved and I am very happy with the promptness of management.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Cary, NC

Everything is great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raleigh, NC

I came away very satisfied with my experience with your company. You met all of my needs and your staff made the process extremely easy for me. I never thought renting a storage space for two months could be so easy. Thank you for service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sanford, NC

The lady who I signed up with and who was there most times was exceptional. I have rarely had such great service! She is such an asset to your company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cary, NC

Very happy with our experiences there. Clean, well-lit facilities with easy access to our unit. Handtrucks and carts always available if needed. We feel very secure keeping our personal belongings there.Great job overall!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.