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302 Davis Grove Circle, Cary, NC 27519

(919) 387-8275

Average Ratings

4 out of 5 stars
(4.6)

155 Ratings & 25 Reviews

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.3
Satisfaction
 
4.5
Recommend
 
4.7
Uncle Bob's Self Storage - Cary, NC (#370)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


25 Customer Reviews

.5 out of 5 stars

Cary, NC

Janet is an outstanding manager. She is bright, efficient, practical and always professional. She gives me confidence that my stored property is always well taken care of. Janet is courteous, respectful and kind. She makes doing business with Uncle Bob's a pleasure.

.5 out of 5 stars

Cary, NC

First meeting was exceptional. Very polite and helpful. When picking up truck, it did not run as smoothly. Slightly slow and aloof

.5 out of 5 stars

Cary, NC

The light in front of my storage (1106) unit doesnt illuminate unless I walk past it quite a ways. The sensor must be malfunctioning.

.5 out of 5 stars

Cary, NC

I love Uncle Bob's - it would be nice if there was a way to have someone check on the contents of a locker to make sure everything is ok when I can't come to the site for a while

.5 out of 5 stars

Cary, NC

Overall experience was great. What we believe could be improved on is to have a larger and taller elevator, maybe two elevators in different buildings. Seems that high traffic times such as weekends can be very crowded and hold folks up if one small elevator is always in use. Thank you for allowing our feedback.

.5 out of 5 stars

Raleigh, NC

Everyone at my Uncle Bob's is awesome the best customer service anywhere!

.5 out of 5 stars

Morrisville, NC

nice facility and easy access.

.5 out of 5 stars

Fort Collins, CO

Outstanding customer service and a clean facility, would recommend to anyone.

.5 out of 5 stars

Cary, NC

Janet is always so friendly and willing to help. I enjoy having her help me even though I am usually getting rid of some money paying my bill!

.5 out of 5 stars

Park City, UT

Really happy with your emails/communications/website messages. Helps me to stay informed and keep my acct up to date when I am in another state (form NC). Thanks!

.5 out of 5 stars

Chapel Hill, NC

I've never rented a storage space before. With the positive interaction I experienced, I am likely to rent from Uncle Bob's when the need arises again.

.5 out of 5 stars

Apex, NC

Very clean office area and well maintained. I have been pleased with everything: 1) temperature; 2)cleanliness of common area and bathroom; 3) parking; 4) attentiveness; 5) ease of access. Thank you for a great experience so far!

.5 out of 5 stars

Willow Spring, NC

the representative was friendly, helpful, and efficient. I was thoroughly impressed.

.5 out of 5 stars

Cary, NC

I got a good size unit-just not on first floor(because you were full), but elevator worked just fine-thanks!

.5 out of 5 stars

Cary, NC

Staff was very friendly and helpful. Place was very clean. And I really like the free use of moving truck for the move in. Did not expect something like that from a storage place - well done!

.5 out of 5 stars

cary, NC

Your agents are excellent in customer service and will definitely recommend your company. Keep up the excellent work

.5 out of 5 stars

Cary, NC

The elevator is not large enough. I had to rent another unit on the first floor. When I asked for a discount, I was told sorry no discount. So I had to rent 2 units. had to make numerous trips on elevator. not pleasant at all and costly for me.

.5 out of 5 stars

Cary, NC

The last few times I visited my/our two units there was only one "cart" available. A multi-story facility of this size should probably have three carts. Several times the cart was nowhere to be found. Other times the sole cart was in poor repair.

.5 out of 5 stars

Cary, NC

All good. Thanks.

.5 out of 5 stars

Cary, NC

just what I expected

.5 out of 5 stars

Cary, NC

I was impressed with the employees and facility from the first time I used them, that is why this is my third time. I would refer in a heart beat and would return again if moving is a necessity in the future....

.5 out of 5 stars

Cary, NC

A freight elevator would be a much used item. We had a single bed (frame & mattress solid unit..used in nrsng home) that we had to greatly work w/ to get in standard elevator. Getting it back in and out of the elevator/building isn't something I look forward to. We had tons of room in our rented unit. GREAT! We also stored a two piece china hutch. Bulky, heavy but we managed the 2nd floor trip. Again, a freight elevator would be a great asset. Idea for future buildings, maybe?

.5 out of 5 stars

Durham, NC

speed price freindliness

.5 out of 5 stars

Boiling Spring L, NC

The entire transaction and subsequent visits were up to my expectations of a well run business.

.5 out of 5 stars

Cary, NC

The only comment that I have is that Commercial Movers on more than one occasion grabs the only push cart leaving us non-commercial customers to either do without or come back at a later time. Recommend you purchase a second cart and put up a sign stating commercial movers should provide their own equipment.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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