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2300 Old Denton Road, Carrollton, TX 75006

(972) 242-9400

Average Ratings

4 out of 5 stars
(4.5)

67 Ratings & 19 Reviews

Staff
 
4.6
Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Recommend
 
4.5
Uncle Bob's Self Storage - Carrollton, TX (#194)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


19 Customer Reviews

.5 out of 5 stars

Carrollton, TX

We still don't have a light that works near our unit so it's very dark.

.5 out of 5 stars

Plano, TX

There have been many times when we have tried to contact the Carrollton office and during normal business hours nobody would answer the phone.

.5 out of 5 stars

Dallas, TX

Good job

.5 out of 5 stars

Carrollton, TX

Meet my needs

.5 out of 5 stars

Virginia Gardens, FL

ues self storage often this is best one yet

.5 out of 5 stars

Carrollton, TX

Location is neat, clean, and secure. Workers are friendly and helpful. Parking near the office is very limited and difficult. There is a problem with exiting the area. If I type in the gate access code on exiting, I do not have enough time to get back into my car and fasten my seat belt before the gate closes.

.5 out of 5 stars

Dallas, TX

the space was clean and spacious and I was not looking at a dusty storage area.

.5 out of 5 stars

Dallas, TX

Wonderful experience during a stressful time. I am very pleased with the service.

.5 out of 5 stars

Farmers Branch, TX

I wish there was 24 hr accessibility and rates are high. When I am a long time customer of insurance I get special pricing or a discount.....not at uncle bobs.

.5 out of 5 stars

Carrollton, TX

I did notice a few burned out light bulbs on the back side of the property when I have visited at night

.5 out of 5 stars

Carrollton, TX

Thank you so much for your can-do attitude and always checking to see if there is anything you can do. Awesome customer service. Sincerely, Lisa Customer since 1997ish

.5 out of 5 stars

Carrollton, TX

Kelly (last name ?) was exceptionally helpful. You need more people like her.

.5 out of 5 stars

Dallas, TX

I greatly appreciate your service. I never had a problem and always received great customer service. If I ever need storage again, I would definitely use Uncle Bob's again. Thank you and God Bless

.5 out of 5 stars

Carrollton, TX

kelly is awesome u guys r great god bless u all and keep up the good work

.5 out of 5 stars

Fort Worth, TX

Happy with everything so far

.5 out of 5 stars

Carrollton, TX

Keep up the good work. I'm a loyal customer because of your companies excellent customer service. Thanks for all you do!

.5 out of 5 stars

dallas, TX

I like making payments online.

.5 out of 5 stars

Carrollton, TX

Kelly is always friendly!

.5 out of 5 stars

Carrollton, TX

Have rented units in both Arvada and Aurora Colorado locations and have been extremely pleased with the service. Facility in Carrollton, TX was clean and move in service was excellent; however, multiple calls to store manager required to resolve overpayment issue which, in my opinion, was unacceptable that I had to take the initiative to call back several times. Glad I moved back to Colorado!


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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