68 Ratings & 19 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
June 2, 2014
We still don't have a light that works near our unit so it's very dark.
May 29, 2014
There have been many times when we have tried to contact the Carrollton office and during normal business hours nobody would answer the phone.
May 16, 2014
April 24, 2014
Meet my needs
Virginia Gardens, FL
April 23, 2014
ues self storage often this is best one yet
March 27, 2014
Location is neat, clean, and secure. Workers are friendly and helpful. Parking near the office is very limited and difficult. There is a problem with exiting the area. If I type in the gate access code on exiting, I do not have enough time to get back into my car and fasten my seat belt before the gate closes.
March 25, 2014
the space was clean and spacious and I was not looking at a dusty storage area.
March 5, 2014
Wonderful experience during a stressful time. I am very pleased with the service.
Farmers Branch, TX
March 4, 2014
I wish there was 24 hr accessibility and rates are high. When I am a long time customer of insurance I get special pricing or a discount.....not at uncle bobs.
February 26, 2014
I did notice a few burned out light bulbs on the back side of the property when I have visited at night
February 26, 2014
Thank you so much for your can-do attitude and always checking to see if there is anything you can do. Awesome customer service. Sincerely, Lisa Customer since 1997ish
January 23, 2014
Kelly (last name ?) was exceptionally helpful. You need more people like her.
December 23, 2013
I greatly appreciate your service. I never had a problem and always received great customer service. If I ever need storage again, I would definitely use Uncle Bob's again. Thank you and God Bless
December 14, 2013
kelly is awesome u guys r great god bless u all and keep up the good work
Fort Worth, TX
November 5, 2013
Happy with everything so far
November 2, 2013
Keep up the good work. I'm a loyal customer because of your companies excellent customer service. Thanks for all you do!
November 1, 2013
I like making payments online.
September 3, 2013
Kelly is always friendly!
August 24, 2013
Have rented units in both Arvada and Aurora Colorado locations and have been extremely pleased with the service. Facility in Carrollton, TX was clean and move in service was excellent; however, multiple calls to store manager required to resolve overpayment issue which, in my opinion, was unacceptable that I had to take the initiative to call back several times. Glad I moved back to Colorado!
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