37 Ratings & 12 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
September 25, 2014
The price was reasonable, you offer a free moving van, you sell everything is need some n the spot without completely gouging the price, and your staff are wonderful. Particularly Dan(?), the manager at the Elicott street location in buffalo. I've rarely been so welcomed anywhere ever. Good dude.
August 27, 2014
Your in-store presence is exceptional. However, we pay our bill on line, and the on line payment system makes it more difficult, not less, to execute a payment once the payment is late, thus exacerbating the problem. This can be done better.
May 31, 2014
Patrick was phenomenal!
May 30, 2014
I answered all questions. I chose this facility for the kind courteous service,the cleanliness,availability and more importantly the convenience to this facility.
May 18, 2014
I am always greeted nice for the most part I have conducted most of my business with te manager of the site which has always made things clear as well as helped me out to realize your not going to fit (lol) everything in the space you've chosen. It made my transition even easier.
March 5, 2014
Until today I would have absolutely recommended Uncle Bob's. I went to the building today to retrieve an important file and found the door locked with a sign that the manager is out until a certain hour. I expect to alway have access to my files during the normal business hours set by Uncle Bob's management -- not hit and miss hours.
March 3, 2014
Everything is great! It is easy to pull right in and get what we need and get out :) Thanks!!!
March 1, 2014
No,Keep up the good work!
February 5, 2014
I am very impressed with Dan at the Buffalo, Ellicott St location. He's a pleasure to do business with!
January 23, 2014
Very professional, patient employees
New York, NY
September 23, 2013
No...all exceptional responses. Thanks
September 18, 2013
Our person is always very helpful and nice. He goes above and beyond which is nice because we are at the storage unit a lot!
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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