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Uncle Bob's Self Storage Reviews

- (860) 589-7867

Average Ratings

4.5 out of 5 stars
(4.5) 45 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.7
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.5

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.2 out of 5 stars

By

Bristol, CT

Very easy access to all levels of the facility, but when my deal was up, it was far too expensive for me to keep my belongings there. Very friendly and helpful staff and great location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Bristol, CT

We were treated very nice and we fit everything in the storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Thomaston, CT

It's exactly what I was looking for.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Thomaston, CT

We stopped by one weekend & were shown a unit that fit our size needs. When we actually stopped by to rent a unit, we were taken directly to that unit. We were showed how to enter using our code. Very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Bristol, CT

was only 3 days into the month moving out and had to pay for full month yuck

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Danbury, CT

I did have trouble when you changed brands. In the few weeks before you changed, I had changed units because of a water leak (which your staff handled very well) and at that time I changed my address with your business. But after you changed brands, most of your notifications went to my old address.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Crofton, MD

everything is perfect but the price is to high compere to other storage place. and on the top side they wrote $29 for the smaller space, and a month free they don't have that. After the high price, all is great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bristol, CT

very easy to access hand trucks are very useful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Windermere, FL

Candace is awesome! I would definitely recommend this facility to friends and family - and actually have had someone rent it on my recommendation as well as others who said they would in the future.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Bristol, CT

I would like to see more push carts available.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Bristol, CT

I enjoyed talking with the new associates much better than the old place

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Brsitol, CT

It would be nice to have more lighting in the units. Something that comes on when the door is lifted and goes off when it is lowered or triggered by motion, whichever is more cost effective. The hallway lights are not enough.

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Bristol, CT

Dear Uncle Bob...I have rented storage units at this location for over seven (7) years. I have also recommended several of your current tenants. BOTH Robin and Candice are two of your BEST assets. They are very professional. Last year, I did a promotional video for US Storage with Candice. I do have storage units at other locations, but your Bristol, CT location is where I prefer to store the majority of my things. Gordon

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We were so pleased with the service we got from the self storage facility manager Laura. Last ...

Stuart, North Haven, CT

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.