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Uncle Bob's Self Storage Reviews

- (732) 920-3232

Average Ratings

4.7 out of 5 stars
(4.7) 117 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.6
Expectations
 
4.5
Satisfaction
 
4.7
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Brick, NJ

I do believe the woman's name was Regina. She was wonderful, kind, and made sure she took care of all of my needs. Also she talked to me, making eye contact. That is important to me. I can't sing her praises enough. She walked me through the whole process. And the cold water on that hot day was refreshing thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

MIKE WAS VERY HELPFUL IN MEETING MY NEEDS.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Toms River, NJ

We would like to share "Uncle Bob's" on facebook and tell everyone how satisfied we are. Do you have a facebook page?

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

excellent customer service, not found too often these days

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Park Ridge, NJ

Overall, I was greeted and treated very well and everything was clearly spelled out to me.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

NEW YORK, NY

The manager and assistant we're personable and professional. I'd recommend them to anyone.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lakewood, NJ

I was very well received and told everything I needed to know.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lambertville, NJ

I am happy with the service and Knowledge I received when renting my storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Toms River, NJ

Great experience. Service was exceptional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Forest Hills, NY

Great place and people.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Toms River, NJ

GREAT PLACE GREAT PEOPLE. AND WONDERFUL FACILITY. VERY VERY VERY SATISFIED.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Toms River, NJ

Top notch customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Toms River, NJ

your staff in brick rock regina and jim are the best

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Maspeth, NY

It would be nice if the outside units were climate controlled. If you can reply I would like to know if any of the inside units are climate controlled and if they have some sort of lighting inside the units.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

Fantastic! Best value for the money! Most friendly,courteous & helpful people I have dealt with in a very long time!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

Regina was very friendly and helpful and understanding.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

Regina is the best.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Island Heights, NJ

Customers should be made aware that there are only a few small carts available that you have to hunt for; and....and this is a BIG and.....there are no ramps at the entrance to the buildings for carts. This was a huge problem for me as I was moving very heavy items by myself and had to lift the cart over the curb. I ended up having to carry the boxes to the curb where the cart was.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Lakewood, NJ

All was great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Toms River, NJ

I would like to start off saying I am very happy with my expierence with the Uncle Bobs Storage. I run my business out of this place and I have to say I could not be more satisfied! It is always well kept and maintained to perfection. I have no complaints what so ever. Also the staff that runs this site that I belong to is great. They have a good sense of humor and make me feel welcomed by all means (which is important because I am there every day). I rate this place 5 stars out of 5... Kudos !!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

New Britain, CT

The staff at Store 735 is awesome...the registering of account was a little trying, but the staff made us feel very welcomed!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Brick, NJ

Everything in the unit got covered in pollen when the trees were pollenating.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Brick, NJ

Regina was helpful and gracious. You are lucky to have such a warm pleasant person greeting customers and giving them just what they need.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Toms River, NJ

You were there when I neeeded you and for that, thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lake Hiawatha, NJ

space was 5 x 10 by didn't quite make the full 5 which I needed - didn't measure the 10 that part didn't matter. The sales lady was very pleasant and most helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.