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Uncle Bob's Self Storage Reviews

- (732) 892-6688

Average Ratings

4.5 out of 5 stars
(4.5) 85 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(18 Reviews)
5.0 out of 5 stars

By

Brick, NJ

Great experience

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

Exteremely friendly and informative.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

I booked with the store in Brick first, after meeting with Gina and telling her what I needed she recommended and took care of re booking me with the store on 88 because it is climate controlled and better suited for my things. Gina was awesome with all the information I needed. I went to see Kelly the following day and she was equally awesome with helping me. I am very pleased I decided to leave Public Storage and come to use Uncle Bobs for my current needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pittstown, NJ

I've never used self storage unit before and did not know what to expect. Associate put me at ease and made process simple.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

I like that there are always carts available to help transport my boxes to storage unit!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Bay Head, NJ

The only improvement I would like to see, which we had in a storage unit in north Jersey, is automatic lighting in the unit

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bay Head, NJ

The site manager TJ is outstanding, helpful and cooperative.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

The facility I use in Brick, NJ perfectly meets my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Brick, NJ

Snow & Ice buildup were a problem.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.1 out of 5 stars

By

Point Pleasant Beach, NJ

I understand the unit was not climate controlled, but I was surprised to find that certain items had rust upon my retrieval. Is there anything that can be done to deter this?

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Point Pleasant Beach, NJ

This is my first experience with a storage unit and I must say that I have been overwhelmingly impressed! The office personnel is very professional and able to explain everything in a concise way. Access to the unit is easy for me and I always feel that my belongings are safe. Thank you so much!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Point Pleasant, NJ

TJ at the Jordan Road store, #733.... Was ABSOLUTELY AWESOME.....she treated me like an old friend...thank you ....thank you....thank you...she is an absolute asset to your company!!!!!!! She went above & beyond my wildest expectations!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

I am very happy with the service I am given whenever I have questions or come in to pay my rent.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brick, NJ

it was a very good experience

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Point Pleasant, NJ

T.J. was the best!!! She was funny, attentive and very polite with me. she knew my needs and went out of her way to accommodate me. excellent customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
4.5 out of 5 stars

By

Alexandria, VA

we have been happy with service, Thanks!

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Brick, NJ

Dumpster access would be cool.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Towaco, NJ

WOW! What a great facility and staff. top shelf operation

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.