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Uncle Bob's Self Storage Reviews

- (845) 278-7035

Average Ratings

4.8 out of 5 stars
(4.8) 84 Ratings
Helpful/Friendly Staff
 
4.9
Appearance/Cleanliness
 
4.7
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.9

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(23 Reviews)
5.0 out of 5 stars

By

Pound Ridge, NY

A+++++

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Brewster, NY

The staff was very helpful. I had a concern about the outdoor parking space next to mine being dirty and filled with garbage. The staff got right on it, called the client and asked for his space to be cleaned. Two weeks later it was. My only complaint is that the outside grounds are overwhelmed with overgrown grass and weeds. This needs to be addressed because there could be snakes, ticks or some danger that can not be seen when trying to get in or out of your vechicle. Not to mention that it looks awful and not a good image for Uncle Bobs.

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Patterson, NY

The only, but very annoying, issue was finding a cart with which to transport my boxes. If one can't be found, I had to drive all the way up to the office, wait form someone, drive back down etc. That made a quick stop, triple the time expected.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Palm Beach, FL

The best team gives the best service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Brewster, NY

It was good doing business with you.

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brewster, NY

Very helpful and eagerly answered my questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Patterson, NY

Uncle bob's have alway's meant my cocern's. When I sold a sectional, they were quick to suggest that I move to a smaller unit being I din't need a large one no-more but I still needed storage.Uncle bob preserved a smaller unit for me and helped to set me up.I have nothing but respect for them and would highly recommend them to any person that needs storage.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

NYC, NY

having this space has been a life savor and Matt is so great...incredibly professional and kind.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brewster, NY

They always remember who i am when I come into the office. Love the personalized feeling of service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brewster, NY

The owners are awesome and are sincere about their business. They always have the customer's best interest first. It's a pleasure doing business at their location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brewster, NY

Great people

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brooklyn, NY

Matt runs a top notch facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Danbury, CT

Mat and his staff were awesome. They always remembered my name, which unit I was in! I would recommend Bobs to anyone who need the service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Patterson, NY

Matt always greets me when I visit - very helpful and knowledgeable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mahopac, NY

Matt in Brewster is amazing. He took extra time and actually cared about my situation and was a huge help to me. He deserves an award, raise, promotion, something. Meagan in Brewster Is really great too.. 5 stars from me

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pawling, NY

Very satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Croton Falls, NY

The team member who helped us, Matt was very helpful and friendly. Above and beyond is the best way to describe his service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pawling, NY

Great , helpful professional staff. This is my 2nd time renting. I come up to NY for 6 months of the year and your storage facility is perfect for location, condition, and accommodating staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Holmes, NY

More than once Matt Freehill made an extra effort to make things work out for me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Brewster, NY

I'd like to take this opportunity to once again say what a pleasure it is dealing with Matt, in Brewster, NY. He's knowledgeable, courteous, friendly, and gives me confidence in Uncle Bob's!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Brewster, NY

The process was easy, the employee, Megan, was very helpful and nice, and the price absolutely reasonable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Patterson, NY

great service

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Waukee, IA

The overall experience was more than we expected being from out of state.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Great staff. Good pricing and very convenient. Pleasure doing business at this self storage ...

Leslie, Monroe, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.