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Uncle Bob's Self Storage Reviews

- (314) 963-0700

Average Ratings

4.5 out of 5 stars
(4.5) 18 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.4
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(6 Reviews)
4.6 out of 5 stars

By

Saint Louis, MO

I did have to wait a few minutes for someone to come to the office. After calling on my cell phone, I did get help. I had to ask about our homeowners insurance policy. You should let the customer know that there is that option.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kuttawa, KY

My phone calls were always returned in a prompt manner and staff was always helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Louis, MO

I thought Michael was very polite courteous and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Richmond Heights, MO

since the ownership just recently change, not really sure about rating the new or old management, have not had any or little engagement with new.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kansas City, MO

I needed help with my lock and the associate stopped what he was doing and went to my locker to assist me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mill Valley, CA

I really liked the fact that you called us to acknowledge our having vacated the locker and being prepared to close the contract for us. It was on my list of things to do at at a very trying time and your pre-emptiveness was great. It took it off my list and made sure that it was done. The only thing I am not sure of is the insurance with Bader Insurance Coy and whether I need to cancel that myself.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

My experiences with this company have been nothing other than exceptional. I do not get to say ...

Billy, Saint Louis, MO

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.