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Uncle Bob's Self Storage Reviews

- (601) 825-6163

Average Ratings

4.6 out of 5 stars
(4.6) 67 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(14 Reviews)
3.1 out of 5 stars

By

Brandon, MS

There are large holes in the driveways around the entire facility that has to be dodged to get to my unit. They are usually always full of water. I go to my unit regularly and my vehicle usually comes out wet and dirty because of this. I am seriously thinking about moving to another storage facility because of this. The associates there are always very friendly and helpful.

Staff
 
4.0
Cleanliness
 
2.3
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
4.9 out of 5 stars

By

Brandon, MS

It was a simple process and my unit was ready for me the day I requested it. It was clean and the property seemed well protected and climate controlled.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Brandon, MS

Nice place wish could open til 10 sometimes can't make it back with my boat by 9

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brandon, MS

This was my first experience with a storage facility. The staff was excellent from beginning to end. They were friendly and overly helpful. If I or anyone I know needs a storage unit in this area, I'll be certain to insist they use Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.6 out of 5 stars

By

Pearl, MS

It was an average storage unit experience. My light never worked in my units the entire time I had them, so I would just make sure the unit was working properly before it was sold.

Staff
 
4.3
Cleanliness
 
3.7
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
4.4 out of 5 stars

By

Pearl, MS

would be better if the driveway was fixed...the busted concrete out...and the website could be a little more user-friendly when paying online.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clinton, MS

Vincent is awesome!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brandon, MS

manager, vincent is very professional and helpful at all times

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pearl, MS

Very nice place

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Brandon, MS

I feel there needs to have the pot holes through the sides of those buildings that need repair. Other than that I rate them excellent.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Brandon, MS

Overall, the personnel is very friendly and most of the property is well maintained; with the exception of the property pavement. There are many huge potholes that will damage your tires or make you snap an ankle. Also, when it rains, the water sits for days in these huge potholes. The drainage needs to be fixed because it hinders me accessing my unit. I have to step in big puddles of water when I access my unit. This is not acceptable, otherwise all is well.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

longmont, CO

genuine kindness and courtesy exceptional customer service gracious care and support thanks vincent, gr

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pearl, MS

The Staff was professional and curteous and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pearl, MS

Vincent in the Brandon, MS office was WONDERFUL. He was a genuinely friendly person, answering all of my questions fully while still making me laugh. He is a very valuable employee.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.