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Uncle Bob's Self Storage Reviews

- (716) 822-1500

Average Ratings

4.5 out of 5 stars
(4.5) 63 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(7 Reviews)
5.0 out of 5 stars

By

Derby, NY

Andrea and Bill are nothing short of amazing. Very professional and always have answers to my questions. I have used other Uncle Bob's locations and no other employees compare to Andrea and Bill. They should be commended for their dedication and professionalism.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Antioch, IL

the people you have are great to deal with

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hamburg, NY

This was our first experience with Uncle Bob's. We had called a variety of places for information on renting a unit. Uncle Bob's was the only place that really explained what we needed to know and answered all of our questions. We also liked the fact that e did not have to sign any long term contracts. The staff was more than courteous, from the first person we talked to on our initial call to the people we met in the store. Would highly recommend Uncle Bob's to anyone needing a storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Buffalo, NY

I deffinataly would go back to use uncle bobs,they were promptley to inform me when i forgot to pay,which i liked due to a busy life,thank you

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Hamburg, NY

Very good service always. Have had no negative issues.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hamburg, NY

The staff at the Hamburg Facility were extremely friendly and helpful...thank you to all.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lackawanna, NY

the Blasdell lot is the best one of your lots have been with

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

As an owner of a local small business, I'm frequently visiting my storage unit. It's nice to ...

Lisa and Chris, Blasdell, NY

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.