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  • Uncle Bob's Self Storage near Birmingham, AL


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Customer Reviews

(5.0 out of 5)

Ms. Joy was very helpful in all aspects of helping me with my rental space. She was very knowledgeable and polite.

Nickalett from Birmingham, AL
November 18, 2015

(5.0 out of 5)

The Lorna Road, Hoover, AL location is excellent. I am sorry to leave the storage unit. We are only leaving due to work relocation. Great storage experience. Thanks.

Kevin from Hoover, AL
November 11, 2015

(5.0 out of 5)

Entire experience has been professionally handled - courteous staff, anxious to help in any way. Much appreciated!!!

Alan from Birmingham, AL
October 19, 2015

(5.0 out of 5)

They were so helpful and really attentive to my needs. I had visited a storage unit earlier that was cheaper but the place was disgusting in the office and were rude. I had lost some hope in storing my items in a safe nice place. But when I went to uncle bobs I walked and the place was immaculate! It smelt so clean. The people were so helpful. When I called for things I couldn't quite remember yet he was so helpful & knew me by name. I'm really glad I chose the Hoover location to store my items.

Kathlene from Gardendale, AL
July 24, 2015

(5.0 out of 5)

Prompt, professional customer service!! We were very pleased!

Peyton from Leeds, AL
April 27, 2015

(4.8 out of 5)

Associate was extremely personable . Danny, reminded me of an ideal associate. Information was provided ,accurately . Questions that I posed if answer was unsure , he took the most critical step ,obtaining information from another employee via telephone . That's customer service at its best. Resolutions not excuses .

Carol from Birmingham, AL
April 4, 2015

(4.5 out of 5)

It is really nice. I lost my key and Linda helped me a lot. She called someone from another store in Trussville to come and cut my key. I was extremely happy and glad.

Martin from Hoover, AL
November 23, 2015

(4.2 out of 5)

I was a customer at Uncle Bob's Storage for 2 years. Really appreciated the services. I have no complaints.

Erica from Fultondale, AL
November 23, 2015

(5.0 out of 5)

He was very nice and helped answer all my questions. He made me feel good about choosing this location.

Barbara from Bessemer, AL
November 3, 2015

(5.0 out of 5)

Everything I needed and needed to know was offered by associate I am very much satisfied with the service

Gary from Birmingham, AL
October 26, 2015

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