77 Ratings & 17 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
August 28, 2014
Back in May or June 2014 when Biloxi got heavy rain - we were called to inform us and asked that we check our storage to make sure we didn't get rain - they kept calling until they reached us. Then they followed-up a few days later to ask if we had a chance to check our storage. THAT'S WHAT WE CALL "EXCELLENT" CUSTOMER SERVICE. Thank you so very much.
August 27, 2014
Recently I have had to use the storage room more frequently and I cannot find the flatbed carts in any of the 4 closest other storage bldgs. Do you not have them anymore?
August 21, 2014
The manager and all personnel were very helpful.
July 25, 2014
My only complaint is that I do not have access to my unit after 10pm. I work odd hours from time to time and have needed entry later than 10. It would be better for me if access was 24 hours. Also some additional video surveylance would be nice. Especially at the entry so you know what car licence plates were in the units during whatthe times in case of a break in.
June 27, 2014
Experience was reasonably easy and quick
May 29, 2014
Had everything I needed
April 25, 2014
THe boxes I bought would not hold anything without being taped on the bottom flaps. Otherwise they fell open and everything falls out! I appreciate the staff checks if the unit is locked or nor; I received a call when it looked locked with the padlock, but they even caught that I did not slide my latch closed first. Thank you :)
March 24, 2014
Kristy was very helpful!
March 5, 2014
Thank you for the service you provide!
February 28, 2014
Clean facility, friendly staff.
January 23, 2014
Gwen and Crissy were always extremely polite and helpful when needed.
December 16, 2013
Sometimes there is not enough staff on site and they are not open when they are supposed to be open. 2 different locations I have had to leave and come back later because there was noone there when the office was supposed to open.
December 2, 2013
Baton Rouge, LA
September 23, 2013
very happy with the overall service, the staff and the property. Extremely pleased with the security that was offered and the very prompt follow up with me on several occasions when extra security was needed. Thanks again hope to do business again in the future.
September 2, 2013
August 29, 2013
I'm very happy with Uncle Bob's. I've used storage units at other companies in other cities, but none of them compare to the service, security and clean property of Uncle Bob's. Thanks!
August 23, 2013
It has worked out for us greatly. Due to location to us
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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