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Uncle Bob's Self Storage Reviews

- (228) 385-3700

Average Ratings

4.5 out of 5 stars
(4.5) 66 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
5.0 out of 5 stars

By

Biloxi, MS

The manager and all personnel were very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Bilxoi, MS

My only complaint is that I do not have access to my unit after 10pm. I work odd hours from time to time and have needed entry later than 10. It would be better for me if access was 24 hours. Also some additional video surveylance would be nice. Especially at the entry so you know what car licence plates were in the units during whatthe times in case of a break in.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Gonzales, LA

Experience was reasonably easy and quick

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

diberville, MS

Had everything I needed

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Biloxi, MS

THe boxes I bought would not hold anything without being taped on the bottom flaps. Otherwise they fell open and everything falls out! I appreciate the staff checks if the unit is locked or nor; I received a call when it looked locked with the padlock, but they even caught that I did not slide my latch closed first. Thank you :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Biloxi, MS

Kristy was very helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lakeland, GA

Thank you for the service you provide!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Vancleave, MS

Clean facility, friendly staff.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Biloxi, MS

Gwen and Crissy were always extremely polite and helpful when needed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Chattanooga, TN

Sometimes there is not enough staff on site and they are not open when they are supposed to be open. 2 different locations I have had to leave and come back later because there was noone there when the office was supposed to open.

Staff
 
4.3
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Biloxi, MS

good job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Baton Rouge, LA

very happy with the overall service, the staff and the property. Extremely pleased with the security that was offered and the very prompt follow up with me on several occasions when extra security was needed. Thanks again hope to do business again in the future.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Biloxi, MS

Very Helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Biloxi, MS

I'm very happy with Uncle Bob's. I've used storage units at other companies in other cities, but none of them compare to the service, security and clean property of Uncle Bob's. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Biloxi, MS

It has worked out for us greatly. Due to location to us

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.