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  • Uncle Bob's Self Storage near Bessemer, AL


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Customer Reviews

(5.0 out of 5)

Ms. Joy was very helpful in all aspects of helping me with my rental space. She was very knowledgeable and polite.

Nickalett from Birmingham, AL
November 18, 2015

(5.0 out of 5)

The Lorna Road, Hoover, AL location is excellent. I am sorry to leave the storage unit. We are only leaving due to work relocation. Great storage experience. Thanks.

Kevin from Hoover, AL
November 11, 2015

(5.0 out of 5)

Entire experience has been professionally handled - courteous staff, anxious to help in any way. Much appreciated!!!

Alan from Birmingham, AL
October 19, 2015

(5.0 out of 5)

They were so helpful and really attentive to my needs. I had visited a storage unit earlier that was cheaper but the place was disgusting in the office and were rude. I had lost some hope in storing my items in a safe nice place. But when I went to uncle bobs I walked and the place was immaculate! It smelt so clean. The people were so helpful. When I called for things I couldn't quite remember yet he was so helpful & knew me by name. I'm really glad I chose the Hoover location to store my items.

Kathlene from Gardendale, AL
July 24, 2015

(5.0 out of 5)

Prompt, professional customer service!! We were very pleased!

Peyton from Leeds, AL
April 27, 2015

(4.8 out of 5)

Associate was extremely personable . Danny, reminded me of an ideal associate. Information was provided ,accurately . Questions that I posed if answer was unsure , he took the most critical step ,obtaining information from another employee via telephone . That's customer service at its best. Resolutions not excuses .

Carol from Birmingham, AL
April 4, 2015

(5.0 out of 5)

Both Danny and Jennifer have been so helpful and nice throughout the process. I am closing on a house, just has been difficult with push backs in the closing. They have been very accommodating.

Kimberly from Springville, AL
July 29, 2016

(5.0 out of 5)

Everything and everyone was helpful the customer service was fantastic and the unit is very reasonably priced, secure, and maintained.

Christopher from Birmingham, AL
July 26, 2016

(5.0 out of 5)

I was absolutely a satisfied customer. No complaints to report...

Dana from Morris, AL
July 23, 2016

(5.0 out of 5)

It was a short stay but I would definitely recommend Uncle Bob's.

Felicia from Hoover, AL
June 23, 2016

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