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Uncle Bob's Self Storage Reviews

- (817) 737-4488

Average Ratings

4.7 out of 5 stars
(4.7) 73 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.7
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(20 Reviews)
5.0 out of 5 stars

By

Springville, UT

Lori is the greatest ! So helpful and pleasant! I tell all my friends to go to her location !!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Midland, TX

Clean, secure and the help was superior

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

Great location. Lori does an excellent job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

She was very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Fort Worth, TX

Lori does a wonderful job calling if you book online to see when you are coming, verify size of unit needed and information to complete paperwork if not done online.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

I originally went to Joels location, he was not able to help but referred me to Lori's location. Lori and Joel both are fabulous to work with I could NOT be happier.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

FTW, TX

Staff member Lori was exceptional Always willing to help She is an asset to your company

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

I am forgetfull and I appreciate the call I get before the late fee is charged. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Lorri is always very helpful, joyful and prompt in answering any of our questions. She's the best storage manager we ever had, we love her and uncle bobs service,,,,,

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

lori is amazing...love working with her

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Palmer, AK

Lori went above and beyond to help us with our unique situation. She made a very difficult situation so much better. she truly is an excellent employee and should be given recognition for the job she does for this company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ft Worth, TX

I've been at this storage facility for over 10 years. The current manager and ownership is the best ever. Keep up the good work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Fort Worth, TX

for accounting purposes, I would like to get a receipts every month.

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

Lori is the best! She is friendly, kind and delivers EXCELLENT customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Benbrook, TX

Lori provides professional and very courteous service. She is the best!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

The staff at my location is always helpful. It's been a difficult few months for me because the debit card I use for my autopay expired at the end of November. Just as I got that corrected, word of the Target security breech came out. Within a few weeks, I was sent a new debit card which would need to be set up on autopay. The staff at my location was very helpful through these transitions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, PA

the manager Lori is wonderful! love her and she is the reason i stay at this place and now have 3 storage units! i was storing at another place but the manager left & i didnt like the new guy. Glad i found this one! hope you never get rid of Lori!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Fort Worth, TX

Lori was so knowledgeable and helpful with the rental process. She made everything seamless. She is definitely an asset to Uncle Bob's Storage.

Staff
 
1.0
Cleanliness
 
1.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chapel Hill, NC

always a nice experience even when it was my fault there was never a problem. Lorie was always willing to help she even called me if I forgot to call in and make my payment. Please let her know it was a joy doing business with her.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

Lori was great to work with and very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I wanted to take a moment to express what a wonderful experience that I had at your facility ...

Bruce, Dallas, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.