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Uncle Bob's Self Storage Reviews

- (409) 866-2203

Average Ratings

4.6 out of 5 stars
(4.6) 115 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(22 Reviews)
5.0 out of 5 stars

By

Beaumont, TX

Courtney did an outstanding job. She was very professional,knowledgable, & courteous. If everyone could be as pleasant and helpful, our world would be much happier. I will be sure to send my friends & family her way.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Beaumont, TX

Did good

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaumont, TX

Uncle Bob's storage is awesome

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Beaumont, TX

Thanks for storing my goods for the past 4 years.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaumont, TX

Everyone was helpful. Storage was very clean. Thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaumont, TX

Very helpful definetly recommend This facility to everyone I wish I could remember the name of the young lady who helped us she was very well informed and personable to work with. Had great suggestions that we purchased such as insurance and varity of style of locks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Beaumont, TX

I came in early Dec for a space and no outside units were available but I was put on the "list" and was told I would be called when one came available. No one ever called. I just checked again one day and there was space. It cost you at least one month's rent from me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
3.5 out of 5 stars

By

Beaumont, TX

the property inside - bathroom - were not tidy

Staff
 
4.8
Cleanliness
 
2.7
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Bronson, TX

Always clean and safe

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaumont, TX

Whenever I need storage in the future I will always go wit Uncle Bob's

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Bmt, TX

They could hardly be more accommodating.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaumont, TX

I never take surveys. But this time I felt like I owed it to them. Your associates truly EXCEEDED expectations! And the storage was kept so clean it could have been a five start restaurant (and I am not even exagerationg). I could not be more happy with my experience with Uncle Bob and I will surely recommend this location to anyone who asks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Vidor, TX

The manager was always so nice and professional. Very clean property!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaumont, TX

great job

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ada, OK

You guys have been great, thanks for your patience when we have been late with our payment!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaumont, TX

If I ever need to store anything else I will come back to Uncle Bob's!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, GA

Excellent experience. Specifically, Charlotte (washinton store) and Kendal (dowlen store) we're very professional and exceeded my expectations.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Missouri City, TX

She is so sweet. alway answer all my question alway there for you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaumont, TX

The Office was open on a Sunday at my time of need, Kyndal was very professional and helpful. I had just went through a divorce and needed a storage immediately. The area was perfect (less than a quarter of a mile from where I was moving from and to). The price was right within my budget. I like the convenience of being able to have access to my personal belongings when I need to and the safety and security of the place is a BIG factor.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bmt, TX

Keep doing what you do. I will definetly use Uncle Bobs the next time aI need a storage unit. Staff extremely helpful, polite, and very respectful of people and their properties.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring Hill, TN

Thanks for the great service. We will definitely use your services when our son come home from Lamar University for the summer again. Thanks again!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Beaumont, TX

Uncle Bob's on Dowlen Road is our favorite! We have used them before and certainly will again. The girls in the office are knowledgeable and courteous making it a pleasure to go in there for help. When assigning a storage unit it was understood that we had valuable antique furniture so they made sure our unit was close to the sliding doors for easy access.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.