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Uncle Bob's Self Storage Reviews

- (281) 421-9191

Average Ratings

4.8 out of 5 stars
(4.8) 71 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.9
Expectations
 
4.7
Satisfaction
 
4.8
Likely to Recommend
 
4.9

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
5.0 out of 5 stars

By

Livingston, TX

The facility was neat and provided good storage, but the two ladies working in the office made the difference. They were always friendly and helpful, and made it a personal experience for us.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Baytown, TX

Very professional service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Baytown, TX

We rented from Uncle Bob's last year for our Relay for Life fundraiser garage sale items to raise money for cancer research. The ladies were wonderful to work with and offered to donate the space this year to help us collect more stuff and raise more money. I cannot say enough about how great they are to work with!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Baytown, TX

The associate was knowledgable and kind and went out of her way to inform me and take good care of me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Baytown, TX

You went above and beyond to help us

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Highlands, TX

I continue to be VERY satisfied with the storage facility and its employees. I have NO complaints. I get great service as well as conversation when I go to make my payment. Amy is awesome as usual and Diane is following her lead! I think they deserve a bonus!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Baytown, TX

Very personable in assisting me because I had no experience with the process of obtaining a storage unit and requirements for payments.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Baytown, TX

nice place for storage always clean

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Seattle, WA

Amy has a remarkable memory for names and faces!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lake Jackson, TX

Very helpful and professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Baytown, TX

I like the clean facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Baytown, TX

Amy Smith was always outstanding to me. I can tell Amy loves her job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Baytown, TX

The manager and the employee that helped me were simply the best!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Crosby, TX

i've been doing business at this location for nearly 10 years and have always been treated with great respect and the staff is always helpful and concerned for my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bulls Gap, TN

They will work with you when you have lost your job and cannot pay. They are wonderful people to work with!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It's clean, it's convenient and the staff has bent over backward to help us. I will never use ...

Becky, Alvin, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.