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  • Uncle Bob's Self Storage near Baytown, TX

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Customer Reviews


 
(5.0 out of 5)

From my first visit i was treated with such respect and courtesy. This was my first time renting a storage space and the workers here made it so easy for me to do so!

Krystal from Pasadena, TX
July 18, 2014

 
(5.0 out of 5)

I have rented from this facility many times and have always receive outstanding customer service. DayNa always takes time to understand my needs and solve any problem. This is an exemplary facility and DayNa is an outstanding manager. Keep up the good work!

Dale from Seabrook, TX
July 15, 2014

 
(4.8 out of 5)

I found the place extremely clean and tidy. Any delay in attending to our needs was due only to a previous customer needing a lot of attention. I found the advice to rent an indoor space to be thoughtful, rather than seeming simply like an up-sell. We had gone to another Uncle Bob's facility farther east in Humble, and the woman there was very prompt and helpful in helping us find a place with a unit of a more appropriate size. We are very happy with the service.

Ron from Humble, TX
July 4, 2014

 
(4.2 out of 5)

We had filled out online and when we got there, it did not seem the same price. I asked a few questions which she answered but she seemed busy and I don't feel she did anymore than was required of her job. My husband wondered if I filled out online why we had to repeat everything again?

Richard from Spring, TX
June 30, 2014

 
(4.1 out of 5)

All facets of my experience were quite good. Some things were not marked "5" because I consider the top number to be "outstanding," which is difficult to attain in my view. In any case, I am quite happy with how I was/am treated, and my unit. Further, that continues to date when I have additional needs for information.

Michael from Seabrook, TX
June 27, 2014

 
(4.5 out of 5)

Location is great, people were nice. To pricey for a 10x15.

Troy from Houston, TX
June 27, 2014

 
(5.0 out of 5)

The associate was awesome. Very helpful, cheerful and friendly. I walked in tired from moving and with some attitude and he changed all that. The day ended up great and he deserves some recognition. I usually only comment when I have something to complain about but I wanted to be sure and take time to do this. Thank you, MB

Mark from Houston, TX
June 27, 2014

 
(5.0 out of 5)

We were extremely pleased with our time at Uncle Bob's. Terry was always helpful and pleasant. The facility was always well maintained. Our belongings were removed in the same shape we placed them.

Cynthia from Humble, TX
June 25, 2014

 
(4.9 out of 5)

Thank you for letting me rent a nice storage room. Your service is wonderful. No complaint at all. Have a good day.

Judy from La Porte, TX
June 23, 2014

 
(5.0 out of 5)

I just wanted commend Dayna at the Seabrook location very highly! She was always courteous, knowledgeable, upbeat, and helpful.

Robert from Seabrook, TX
June 23, 2014
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