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  • Uncle Bob's Self Storage near Battery Park, VA

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Customer Reviews


 
(4.7 out of 5)

The service you provide our team is invaluable. Your staff is always very helpful and usually can respond to our needs easily. As you have expanded service to your customers through the use of the internet it has made it much easier to make payments, update information, and provide feedback. Keep up the good work.

Swim Team Inc. from Yorktown, VA
August 27, 2014

 
(5.0 out of 5)

Top notch facility, while I was unloading, one of the counter guys saw how bad I was sweating and brought me a bottled water and told me that I could refill as often as I wanted with the water machine inside the showroom. These guys are great to work with, and genuinely care about their customers.

Dennis from Virginia Beach, VA
August 26, 2014

 
(5.0 out of 5)

I now have 3 units because of the great staff. I feel like I am at home whenever I stop in. Tom is especially wonderful and helpful.

Connie from Norfolk, VA
August 26, 2014

 
(5.0 out of 5)

Always a perfect experience. I am a contractor and from time to time need a unit with 24 hour access due to emergency service calls. You accommodate every need.

Vernon from Chesapeake, VA
August 23, 2014

 
(5.0 out of 5)

The staff at Little Creek Rd are absolutely amazing! I went on deployment and never had a concern or billing issue while I was away. Thank you for your service and I will definitely use you in the future!

Ioana from Camp Hill, PA
May 31, 2014

 
(5.0 out of 5)

The folks at my local Uncle Bob's (J.Clyde Morris Blvd in Newport News, VA) were just about the most helpful I have ever seen. They were helpful and always willing to speak with me and to help me and my family with a very difficult family storage need. I would go back there in a minute if I needed further storage resources!

Nancy from Newport News, VA
January 23, 2014

 
(3.9 out of 5)

An associate at another storage facility called on our behalf to allow us 24 hour access so we could move our items because we were using their truck. Our own storage facility's rental truck was out being serviced. We did not ask that associate to do that. She went above and beyond. She was from the Central Avenue storage facility. Thank you.

Chalsie from Woolrich, PA
October 13, 2014

 
(5.0 out of 5)

Although I had to wait for service, it was because the site manager was at lunch and it appears that she was the only one working. I don't blame her for eating! The office and storage spaces were clean and well maintained; the office even smelled clean! Much better than I expected. The price was very reasonable and the entire experience was very positive. I would definitely recommend this facility.

Jamie from Alpharetta, GA
October 2, 2014

 
(5.0 out of 5)

Brad and Carol are very personable and professional. They both went over and above with helping me find the right storage and getting moved in after moving 1400 miles across the country. I am very pleased.

Lisa from Norfolk, VA
October 2, 2014

 
(5.0 out of 5)

Wayne was extremely attentive and helpful. The facility was surprisingly clean and well maintained.

Aaron from Newport News, VA
September 25, 2014
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