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  • Uncle Bob's Self Storage near Battery Park, VA

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Customer Reviews


 
(5.0 out of 5)

I chose store #158 because of the manner in which I was treated. The facility was further than I wanted to travel for storage but my conversations prior to the rental of the unit sealed the deal. My first call for information was handled and all questions answered in the most professional way and just had me wanting to rent a unit there and no where else. Feel like our stuff is safe and secure and I really like the location.

Beverly from Norfolk, VA
April 6, 2015

 
(4.8 out of 5)

I'd never use another facility other than Uncle Bobs!

Terry from Norfolk, VA
March 4, 2015

 
(4.7 out of 5)

The service you provide our team is invaluable. Your staff is always very helpful and usually can respond to our needs easily. As you have expanded service to your customers through the use of the internet it has made it much easier to make payments, update information, and provide feedback. Keep up the good work.

Swim Team Inc. from Yorktown, VA
August 27, 2014

 
(5.0 out of 5)

Top notch facility, while I was unloading, one of the counter guys saw how bad I was sweating and brought me a bottled water and told me that I could refill as often as I wanted with the water machine inside the showroom. These guys are great to work with, and genuinely care about their customers.

Dennis from Virginia Beach, VA
August 26, 2014

 
(5.0 out of 5)

I now have 3 units because of the great staff. I feel like I am at home whenever I stop in. Tom is especially wonderful and helpful.

Connie from Norfolk, VA
August 26, 2014

 
(5.0 out of 5)

Always a perfect experience. I am a contractor and from time to time need a unit with 24 hour access due to emergency service calls. You accommodate every need.

Vernon from Chesapeake, VA
August 23, 2014

 
(5.0 out of 5)

The staff at Little Creek Rd are absolutely amazing! I went on deployment and never had a concern or billing issue while I was away. Thank you for your service and I will definitely use you in the future!

Ioana from Camp Hill, PA
May 31, 2014

 
(5.0 out of 5)

The folks at my local Uncle Bob's (J.Clyde Morris Blvd in Newport News, VA) were just about the most helpful I have ever seen. They were helpful and always willing to speak with me and to help me and my family with a very difficult family storage need. I would go back there in a minute if I needed further storage resources!

Nancy from Newport News, VA
January 23, 2014

 
(4.5 out of 5)

The questions about the store and the employees I couldn't answer100% correctly because I've been in the store and have talked to an employee twice in 2 1/2 years. I just don't remember… Although, I don't recall anything negative except I had to wait on the employee to get back from somewhere when we had called and they said they would be there.

Jessica from VA Beach, VA
April 16, 2015

 
(2.8 out of 5)

I am very unhappy with your late fee policy and the fact that your location is higher than all the other ones less than a few miles away. I want to save some money to move into a less expensive unit but the only way I can do it is to have to move all my stuff less than 10 miles away. That is a big hassle.

Bill from Newport News, VA
April 14, 2015
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