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Uncle Bob's Self Storage Reviews

- (636) 207-2002

Average Ratings

4.7 out of 5 stars
(4.7) 140 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
3.8 out of 5 stars

By

Manchester, MO

Have not often encountered staff in the office or in the facility. It is clean and well maintained. The carts are sometimes creaky and not really first class.

Staff
 
3.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
3.7 out of 5 stars

By

Fenton, MO

The unit I rented leaked and I had to get a temporary unit and wait to move the rest of my stuff until it is fixed

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Ballwin, MO

Fabulous staff and facility!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Valley Park, MO

The folks at the meramec station road location are outstanding

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

St. Louis, MO

There have been problems with our access code. The staff was happy to help but that was during business hours - not when we usually stop by.

Staff
 
4.3
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Manchester, MO

Nothing more than keep up the great attitude and the awesome level of service you have provided over the years - that goes a long way!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ballwin, MO

Everything has been great. No complaints.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Manchester, MO

I am happily sirprised that theManager of Uncle Bobs in Manchester that she knows my name! She is very helpful and nenver seems to be too busy to help me!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Ballwin, MO

Theresa was wonderful!

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Manchester, MO

Only disappointment-- 18-wheeler unable to back into property for convenient unloading.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ballwin, MO

Very friendly and helpful staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ballwin, MO

everyone was extremely knowledgeable and personable. explained process completely and in an easy understandable manner.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Manchester, MO

Friendly service and very accomodating

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesterfield, MO

Uncle Bob's was far and away the best value of all the storage places we looked at.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kirkwood, MO

I've used several storage companies in the past. Yours was cleaner and better run than any I've used before.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chesterfield, MO

Manager at Uncle Bob's was very helpful. She was very patient with me as we tried to relocate from another state, obtain a proper size unit AND even helped the moving van maneuver their vehicle the day our furniture arrived. I would recommend this storage unit to anyone looking for a storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Manchester, MO

The staff person seemed genuinely interested in helping meet my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ballwin, MO

You want to know how I was treated. Very good service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ballwin, MO

The storage area was extremely clean and well kept. The buildings and parking lots were also kept very clean, even in the middle of three consecutive snow storms ! Kudos to the team at Uncle Bob's. I would not hesitate to leave my Corvette there again, if I needed to.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Ellisville, MO

The staff and storage locker were both good.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Ballwin, MO

The manager at our location helped us decide on the best unit for our needs. She really took time to help us.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St Louis, MO

employees are professional and know how to do their job well! very courteous too

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Wildwood, MO

Theresa, the local store manager is always very friendly and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Ballwin, MO

Sometimes I visit my unit after dark. It would be nice to have customer accessible a/c within 100 feet so I could at least plug in a light.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

St. Louis, MO

Uncle Bob's is great...keep up the good work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

My experiences with this company have been nothing other than exceptional. I do not get to say ...

Billy, Saint Louis, MO

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.