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Uncle Bob's Self Storage Reviews

- (440) 934-6300

Average Ratings

4.7 out of 5 stars
(4.7) 73 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.7
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
4.9 out of 5 stars

By

Avon, OH

Jeff and his son were very professional and helpful. the space is clean and we appreciated the moving dolly being very close to the door when we went in so that we did not have to struggle with our boxes. Thanks.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Elyria, OH

If possible I would like less paperwork to fill out when I rent.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Avon, OH

Jeff was a class act gentleman that was informative, attentive, prompt, knowledgeable, friendly and provided a tremendous customer service experience. Very pleased with everything so far!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Wayne, NJ

Jeff the Manager is the best! Always professional, polite, and respectful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Apache Junction, AZ

Jeff is always very helpful and understanding and patient.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Avon Lake, OH

Everything is very clean and the manager Jeff has been very accommodating. The indoor storage has a strong mothball smell and that is my only concern as I am hoping my belongings will not smell when I can bring them home with me. Otherwise, very nice facility and service.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

N. Royalton, OH

Jeff has be very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Greencastle, PA

Manager and associates were very nice and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westlake, OH

I had one problem during my rental period. There was snow blocking access to my unit. After I pointed that out, the issue was resolved promptly. In general, your employees there were friendly and focused on their customers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rocky River, OH

I wish there was a discount for multiple units or long standing good customers :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Avon Lake, OH

The attendant at this facility is outstanding. He noticed that I locked my storage facility incorrectly and he notified me by phone. The Improperly locked door was not visually obvious and this action took great attention to details on his part. That is good customer service! Bob, Avon Lake, Ohio

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Avon Lake, OH

Associate was very professional and efficient!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Avon, OH

manager very friendly and helpful always remembered my name. first time I ever rented storage unit and was a very good experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Wayne, IN

A good experience, really great folks at neighborhood location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westlake, OH

friendly and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.