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  • Uncle Bob's Self Storage in Austin

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800-242-1715

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Features

  • Climate Controlled Storage
  • Free Van or Truck Rental with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

5:00 AM to 10:00 PM daily

Note

Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.

Office Closings:
09/07 - All Day

Self Storage in Austin

Austin is a fantastic place to live, but it's wise to protect your valuables from the heat and humidity at Uncle Bob's Self Storage. We offer a variety of storage units, including those with climate control, that can be accessed 24 hours a day. The storage facility is conveniently located on Pond Springs Road next to the Red Barn Garden Center.
Serving the Communities of:

Jollyville, Balcones, Brushy Creek
78750, 78727, 78759

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Reviews

228 Customer Ratings

4.6 out of 5 stars
4.6/5 Average Rating
Staff
 
4.7
Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Recommend
 
4.6

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


42 Customer Reviews

5.0 out of 5 stars

Austin, TX

Everything was excellent

5.0 out of 5 stars

Austin, TX

Have been involved with storage facilities 3 times in the past year for relatives and friends. This one was for our furniture due to a sale and purchase of new home. Absolutely the BEST out of the other 2 other facilities. Would highly recommend.

4.4 out of 5 stars

Austin, TX

The property was well maintained and I never had any issues while on the property. Thank you.

5.0 out of 5 stars

AUSTIN, TX

Everything went smoothly and efficiently

4.9 out of 5 stars

Lakeway, TX

Awesome customer service! The day I moved out I recieved a call that my lock was gone. I had just removed it hours before. It made me feel like my belongings were safe in their hands.

5.0 out of 5 stars

Austin, TX

Keep up the great work in picking out the perfect site managers. I have always had a great experience with the location I am currently at...Pond Springs. Super friendly and always ready to find a solution to a problem if any.

5.0 out of 5 stars

Austin, TX

Associate "Sheila" was very courteous and explained different options for the spaces I requested. The paperwork was user friendly and the transaction or rent agreement took less time than I expected. Great overall experience.

5.0 out of 5 stars

Austin, TX

Excellent service

5.0 out of 5 stars

Austin, TX

I drove by the storage location quite by accident as I have been displaced from my apartment, due to flooding from the upstairs neighbor. I had to find a place and I walked in right before they closed and the guy stayed and was able to help me anyway.

5.0 out of 5 stars

Austin, TX

Great customer service.

5.0 out of 5 stars

Austin, TX

Courteous , attentive, helpful and pleasant. Willing to answer any question or contact us later with an answer. Super people and well kept storage space. Thanks!

4.7 out of 5 stars

Austin, TX

All good!

5.0 out of 5 stars

Austin, TX

No I will use uncle bobs storage. Again when I move

4.1 out of 5 stars

Austin, TX

Tenants should have access to dumpsters or have large trash barrels and not have to get an employee to throw something away. Its counterproductive and waste of time and manpower.

4.9 out of 5 stars

Austin, TX

Henry's customer service was second to none. He helped me fid the right size storage for my needs. He also took me to see it. He was great.

5.0 out of 5 stars

Cedar Park, TX

This place is great! I wouldn't even consider going somewhere else for future needs.

5.0 out of 5 stars

Austin, TX

Beyond the basics, the staff were personable, thoughtful and considerate. I appreciated their way of being and operating.

4.9 out of 5 stars

Dallas, TX

Two ladies at this location one I think was manager and the other lady extremely your best. As for the guy that works at the desk you can tell he does not really have that much interest in this customer service. He did give effort but it shows that it's not for him.

5.0 out of 5 stars

Austin, TX

Quick and easy

5.0 out of 5 stars

Austin, TX

Friendly knowledgeable service and clean and secure storage facility.

5.0 out of 5 stars

Austin, TX

Pleasant experience.

5.0 out of 5 stars

Austin, TX

I love this storage facility. The people in the office were genuinely friendly and helpful. I had a unit in the climate controlled building for 10 months and I was always impressed with the cleanliness. No insects. No dirt in the hallway. I felt like my belongings were very safe considering all the video cameras. I no longer need a storage facility. If I did, I would certainly continue to use this Uncle Bobs. Respectfully and happily submitted

3.2 out of 5 stars

Austin, TX

Check temperature on storage that is climate controlled. It is not kept at a comfortable or said temperature in the storage areas. You need an option for clients to receive half rent back if moved out by the 15th.

5.0 out of 5 stars

Austin, TX

It is ALL good. The facility is well maintained and the staff so helpful - I most certainly tell others about it. GREAT job!

3.8 out of 5 stars

Austin, TX

I'm usually coming in after hours. The office is usually closed.

5.0 out of 5 stars

Spring, TX

Yes, Chriustina at my location on Pond Springs Road in Austin is absolutely awesome!

4.6 out of 5 stars

Raymondville, TX

I was pleased.

4.8 out of 5 stars

Austin, TX

Very good customer service and a prompt initial transition.

5.0 out of 5 stars

Leander, TX

Keep up the great work!

4.9 out of 5 stars

Austin, TX

I used them before they were Uncle Bob's. If I ever need a storage unit again this is the place I will use. I was happy with all aspects of this location.

5.0 out of 5 stars

Austin, TX

Very impressed. Not only was everyone very helpful, but the flexibility when I left was very much appreciated as my closing date on my house was delayed. Also, I wasn't sure how my stuff would be after 2 1/2 years in storage and everything was great. I think I found just one dead bug. The online paying and payment reminders were also great. Thanks again !

5.0 out of 5 stars

Austin, TX

i met christina when i moved in last year. she is helpful, professional, and a delightful young lady. she is a great representative for your company.

4.9 out of 5 stars

Austin, TX

I am very satisfied with the facility and appreciate the assistance I have received from them.

4.6 out of 5 stars

Round Rock, TX

only reason not all 5's is more then a few times arrived during hours and got the manager not in office on the door.

5.0 out of 5 stars

Cedar Park, TX

Everything went smoothly. Everyone was very courteous. Well run facility.

4.7 out of 5 stars

Austin, TX

The folks at Uncle Bob's were great. The business' pro-military policy and attitude is beyond comparison. I am extremely happy with my experience at Uncle Bob's.

5.0 out of 5 stars

Austin, TX

Well run with class.

5.0 out of 5 stars

Austin, TX

The service at Uncle Bob's Storage where my unit is located has been the best customer service I have ever received from any storage facility. We have to move to another location in the same city, and hope we get the same prompt and courteous service.

4.6 out of 5 stars

Hessmer, LA

Exterior building entrance door seemed a bit damaged and doesn't close completely. seems like a waste of energy.

4.9 out of 5 stars

Fairbury, NE

This was my first self-storage experience, and quite frankly you made it an absolute pleasure. Friendly, helpful, prompt staff, clean facilities, and super easy to work with. Than you!

4.4 out of 5 stars

Austin, TX

it was really nice to be notified by the office staff when my lock was not properly locked on my unit.

5.0 out of 5 stars

Austin, TX

I have seen and heard over the months both Danny the regional manager and Cristina my store manager go out of their way to helping others with their moving in questions or carrier problems. I have also seen many times when they actually helped many people load or unload something they weren't able to do by themselfs. And so the person renting the space wouldn't get hurt.They are great people. Thanks And they deserve a cutomers support bonus.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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