5 x 5
6:00 AM to 9:00 PM daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
When the heat is on in Austin, Texas, you can rest assured that a climate controlled storage unit will help keep your possessions in good condition. Uncle Bob's Self Storage on South 1st Street, Austin, also has vehicle and boat parking, if you don't have the room at home. The facility is located between West William Cannon Drive and Eberhart Lane, just to the east of Armadillo Park. SERVES COMMUNITIES OF: Sunset Valley, and San Leanna
78704, 78748, 78744
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
August 27, 2015
Associate was great and very helpful but the amount of paperwork and info is a bit much. He did what he could to get me through it as quickly as possible which I appreciate :)
August 23, 2015
10x10 in ohio is 55 your 5x8 are double that. wow. Just saying. thanks for a great storage experience
August 10, 2015
You were great,the use of a truck really helped us get our stuff stored. On move in day the office was very helpful. We had a great experience using Uncle Bob's.
July 28, 2015
Nice person I spoke with on phone
July 23, 2015
You were great, most of you.
Bayou Vista, TX
June 23, 2015
Clean property, efficient staff
May 23, 2015
Prices are too high
May 13, 2015
Access to 24 hr access would be nice. As we work at night but don't have our business license yet as we work under other contractors now we struggle to get to our tools in emergency situations
April 28, 2015
No light or outlet in the unit. Otherwise it is a great unit and the associate did a very good job getting me in quickly!
April 11, 2015
The female employee (forget her name) is outstanding! I lost my key and she cut the lock for me. Couldn't believe she could do it but she did! She was so pleasant and professional. Did the work with a smile. It's rare to get this superlative level of service nowadays. What a gem she is!
April 5, 2015
Do you have the option of making online payments using PAYPAL?
March 29, 2015
well I paid for the 24 hour access and not been able to get in at all
March 27, 2015
February 17, 2015
all is well
January 24, 2015
I love you customer service !!!
December 30, 2014
I only have access till 9pm. This limits my convenience.
December 30, 2014
From the first call, to the completion of my contract, to the free use of a van to move my stuff in, I was very pleased. Thank you.
November 20, 2014
Two employees - both have different answers to same question and when they finally agree on what "policy" is, they can't get the "computer" to accept their input. Always try to make it MY misunderstanding, not their misrepresentation.
October 23, 2014
I hope I never have to use storage ever again, however if I do, I'll happily come back to you guys. Great service and facility!
October 23, 2014
The place was always very nice the workers were nice.
August 25, 2014
Caleb Paddock was an exceptional manager. He was raised in Abilene and had Texas manners. I realize not everyone is from Texas, but I feel everyone should have that courtesy. After all, I was born and raised in Midland, Tx.
July 6, 2014
everything was very easy and pleasant to set up. Staff was helpful and location is clean, easy to access and appears secure. I appreciate online payments
June 2, 2014
This is our third summer at this facility. Feel comfortable with this facility and the associates.
May 29, 2014
Your associate was very helpful!
April 25, 2014
I am very satisfied with the whole experience using storage for the first time. I did not expect a good experience thinking that it would be like trying to get your vehicle that had been pounded. I feel that other storage locations would not had met my expectations even though I had lower them in my mind. I would rather return to Uncle Bobs instead of risking in having bad experience with someone else. Thanks!
April 4, 2014
Some of the lights in my storage area are out. I just wish those could be replaced. I asked by nothing has happened. Other than that everyone at the storage facility is great!
April 3, 2014
i have been a customer for five years. that should speak volumes of my level of satisfaction!
February 27, 2014
Doing a great job
February 27, 2014
I think your office should be open all the time during duty hours. Im sure you guys are losing business b cuz of the paper clock mounted to the door. Thats what I almost did cuz we waitedfor 45 mins before the attendant came back and they were even 7 mins late but I stayed. Other than that everything else is fine.
February 13, 2014
The entire process was smooth and easy. I recommend Uncle Bob's to everyone i know.
January 30, 2014
being limited by a 9 P.M. lockout made it difficult to complete my move in, At check in I was told with prior arrangements I would be allowed to enter the complex after 9 P.M.. When I tried to arrange this I was told it couldn't be done, which put a strain on my limited time to accomplish the move.
January 25, 2014
Everything was handled in a very courteous and professional fashion, above and beyond expectations.
November 24, 2013
Doing business with Uncle Bob's Self Storage has been a wonderful and rewarding experience. I will certainly recommend Uncle Bob's to anyone I know is looking for a good storage facility.
San Diego, CA
November 18, 2013
You exceeded expectations because all the other storage places I had visited were 180 deg op of Uncle Bob's.
Sugar Land, TX
September 30, 2013
I wish there will be rental truck at every Uncle Bob's Self Storage like the place that I rent in Austin. It was convenient and cheaper than U-Haul.
September 4, 2013
I had to move unexpectly and was an emotional wreak. The 2 gentlemen that served me were extremely professional. They were patient and helped me find what I needed. I have been in the service industry for over 20 years. I worked as a manager at a restarant in a high profile 5 star hotel. You either have an amazing training program, or you just hired great employees. Thank you.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It