5 x 15
6:00 AM to 9:00 PM daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
Dessau, Cele, Daffan
78754, 78723, 78753
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
April 27, 2016
I am an employee of UB's. I will always give my best to make customers as happy as I am with my unit and the security
March 24, 2016
The Manager and Asst. Manager were very knowledgeable in storage safety and container sizes. The size they recommended was a perfect fit. They were friendly and overall pleasant to work with. This was my second time utilizing Uncle Bob's Self Storage and I will use them in the future because I enjoyed the outstanding customer service I receive on each occasion.
March 23, 2016
You are a storage facility and they are more or less the same - the only difference is price and location, really, so long as I can get to my belongings during the posted hours of operation and the facility is well-maintained, which yours appears to be, I am very happy with the quality of service. I am not sure how to exceed my expectations. Cake? A free bottle of bourbon?
August 27, 2015
The staff has been absolutely wonderful and really helped me and my kids out when we were going through some hard times.
July 28, 2015
You did meet our expectations, we needed something right away and you were available and close enough to us. A little pricey, but can't complain.
May 27, 2015
Norma is friendly & goes out the her way to be helpful!
April 29, 2015
Very Friendly Staff
October 27, 2014
the young man was very friendly and cheerful person.
September 26, 2014
Your staff at my cite are awesome. Very professional. Always great me with a handshake. I am very satisfied with the site and the customer service
September 23, 2014
I was very happy with my experience and always given fair and honest answers to my questions, Even when I didn't agree with the answers.
August 30, 2014
My location hwy 290 E, Austin, Tx, the mgr Tim should be recognized as a valued employee, He always puts forth more than required.
August 26, 2014
A little expensive, especially since the cost has risen during my tenancy.
August 24, 2014
My only suggestion would be to have some flag or other sign to signify when your office is closed during the day. If something by the road could be flipped up so people in the area who do the personal pay thing could see not to stop at that time. I understand that you would probably be the only business that does this, but it would be helpful to old-schoolers like me. I couldn't be happier with the way things were run otherwise. If all businesses and our government were handled in this manner, we would all be much better off. Thanks. Good people in the office made it happen.
July 23, 2014
Keep up the good work!!!!!!
July 5, 2014
so far we've had no problems with uncle bob's storage. we're very happy that our things are well secured even thou it might not mean much to others but to us it does. we are very satisfied wit Uncle Bob's
May 29, 2014
Unfortunately, it has been couple of weeks and i've already forgotten the name of the associate who helped me, but all i recall is thinking, "this guy's customer service is like that of a 5 star restaurant." Great guy, very patient, knowledgeable and accomodating to my circumstances. I really appreciated him offering, withough me asking, to be given overnight access, when he noticed that i was pressed for time and had a flight to catch the next morning. Offering a bottle of water was unexpected, but will always stand out as testiment that Uncle Bob is serious about customer service!!!
April 3, 2014
The manager and asst. manager are awesome!! The office was extremely nice and neat.. The asst. magr Crosby was extremely nice and professional!! The manager was also extremely nice and professional!!
March 1, 2014
I appreciate the concern about my indiviual needs, and the friendly approach to address them. I appreciate this company for helping me at a time I need help. I was going through a rough time things will get better Thanks so much!
February 27, 2014
Uncle Bob's is off the chain! I've been with this organization for 6 yrs and I am completely satisfied. I wish there were some incentives for membership other than the referral program. But I'm cool. Thank you for your good customer service.
February 27, 2014
Excellent service and the free moving truck was a surprise.
February 10, 2014
They called me when the cover of my RV was coming off. That's good customer service.
December 2, 2013
i have been impressed with the storage facility for several years
October 23, 2013
I didn't just mark all 5's to just get through it, the location I was at the staff is AWESOME. Always very nice, very professional. Truly a nice experience. And the location was always neat and clean.
October 23, 2013
Thanks Uncle Bob's Storage your prices are in fact the lowest in Austin keep up the good work employees.
September 18, 2013
It's all good.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It