5 x 5
6:00 AM to 9:00 PM daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
12/24 - 12:00pm-6:00pm
12/25 - All Day
12/31 - 12:00pm-6:00pm
78752, 78757, 78758
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
September 23, 2014
Staff had good memories and were more like friends than friendly.
August 26, 2014
I understand that construction comes with some inconveniences. However on most visits to the property we were forced to wait for the construction crew to move themselves, their vehicles, or their equipment out of the way to allow our vehicle to pass. Now that the whole parking lot and driveway have been paved, the workers are parking next to the building instead of using the parking spots causing a narrow path allowing only one vehicle to pass at a time although there is a two lane paved driveway. The current security guys (not the first security officer, he was great) but the current guys, are rude, abrupt, and borderline obnoxious and power tripping when we are coming on property.
August 22, 2014
The constuction in front of the storage unit make it extremely difficult to find and get to. There is absolutely no steet sign on Lamar, and the unit is not visible from the street. Wont be using this storage unit again.
June 27, 2014
Everything was fine.
May 23, 2014
We visited the site twice - the first just to check availability, the second to rent. Elissa was fantastic - she offered to hold a space based on our interest on the first trip and then was extremely helpful when the rental was completed with the second trip. Since there is construction occurring on site, she even checked with them to understand access issues (if any) for when we are wanting to heavily use the new rental. She is what any business would want as an initial customer contact - you company is lucky to have someone like this that truly cares about people.
Missouri City, TX
May 21, 2014
All is good. Thank you!
February 26, 2014
alot of constuction and the security was not nice
February 26, 2014
Everything is absolutely perfect and I am completely satisfied, sometimes tho there is nobody in the office to take my payment and I have to wait. I understand this though, a person can't be everywhere at once, so I do not have a complaint.
February 26, 2014
i truly like that the back in five minutes sign means back in five minutes
February 12, 2014
You have a very well organized company with great employees. I will always use your storage in the future.
Fort Worth, TX
February 6, 2014
I used Uncle Bob's in New Hampshire and was extremely pleased, but the location on North Lamar in Austin is every dirty and now, because of construction, not a secure location. I visited the unit last weekend and felt very unsafe. There is no fence, gate or anyone obviously watching the property. Two apparently homeless persons were in the parking lot, and I did not get out of the car until they left. There is no lock on the door to the climate-controlled units, and had I not had a man with me, I would NEVER have gone into that building alone, given the lack of security on the premises. I have decided to look into other options and would likely make a change immediately, except I do not live in Austin and have no plans to be in town for another month or so. This has turned out to be quite a disappointment.
February 4, 2014
The service I have received from your people has been very good.
Austin , TX
January 27, 2014
December 19, 2013
The lady that helped me on the phone and in person (sorry I don't remember her name), was GREAT. Very knowledgeable and friendly and helpful. Overall, an excellent storage rental experience. (Prior to working with Uncle Bob's, I tried to rent a storage facility at Watson and Taylor-I felt like I was at a Time Share Sales Presentation - very high pressure, no knowledge, not friendly or helpful. After my experience at Watson and Taylor....Uncle Bob's was a fresh breath of spring air.)
September 23, 2013
Second time to use your storage facility....always very helpful and easy to work with. Will definitely recommend to friends and family. Thanks!
I moved from the storage down the street because they were not at all customer friendly
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It