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Uncle Bob's Self Storage Reviews

- (512) 282-2728

Average Ratings

4.4 out of 5 stars
(4.4) 54 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.5
Expectations
 
4.2
Satisfaction
 
4.3
Likely to Recommend
 
4.4

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(11 Reviews)
4.8 out of 5 stars

By

Austin, TX

I was given the wrong directions.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Austin, TX

This was our first time to use a storage facility and we were not sure what to expect. The process was easy and simple... no hidden fees, costs or other bullshit. Just straight up rental and no real terms to contend with. We like that a LOT!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

I am very pleased with electronic reminders sent to me ahead of time about my due annual payment. Thank you,

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

The young lady who attended us was wonderful, she was helpful and very patient. It was a very good experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Cincinnati, OH

I wanted a temperature controlled unit. The unit was clean and close to a door. I was pleased with the cart to help load boxes from my car to storage. The width of the hallway was good.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Austin, TX

Renee was AWESOME.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

I am so pleased with the storage facility, Uncle Bob's #445 in Austin,TX. I currently have my RV and a storage unit located there. I feel very secure and feel very pleased to work with Renae, the manager.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Austin, TX

The transfer seemed to go quite smoothly from the old ownership. Some of my remarks reflect only because the new staff was in training and the property was being cleaned up.

Staff
 
4.8
Cleanliness
 
3.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

AUSTIN, TX

I wish you had a location with the same space that i'm renting right now closer to my house for the same price.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Phone conversations with Uncle Bob's Self Storage is very professional. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

As long as my storage unit continues to stay dry, climate-controlled, and bug free, I'll be happy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.