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Uncle Bob's Self Storage Reviews

- (512) 278-1500

Average Ratings

4.3 out of 5 stars
(4.3) 67 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.5
Expectations
 
4.2
Satisfaction
 
4.2
Likely to Recommend
 
4.3

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
5.0 out of 5 stars

By

Austin, TX

My location hwy 290 E, Austin, Tx, the mgr Tim should be recognized as a valued employee, He always puts forth more than required.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Austin, TX

A little expensive, especially since the cost has risen during my tenancy.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

My only suggestion would be to have some flag or other sign to signify when your office is closed during the day. If something by the road could be flipped up so people in the area who do the personal pay thing could see not to stop at that time. I understand that you would probably be the only business that does this, but it would be helpful to old-schoolers like me. I couldn't be happier with the way things were run otherwise. If all businesses and our government were handled in this manner, we would all be much better off. Thanks. Good people in the office made it happen.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Elgin, TX

Keep up the good work!!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Manor, TX

so far we've had no problems with uncle bob's storage. we're very happy that our things are well secured even thou it might not mean much to others but to us it does. we are very satisfied wit Uncle Bob's

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bronx, NY

Unfortunately, it has been couple of weeks and i've already forgotten the name of the associate who helped me, but all i recall is thinking, "this guy's customer service is like that of a 5 star restaurant." Great guy, very patient, knowledgeable and accomodating to my circumstances. I really appreciated him offering, withough me asking, to be given overnight access, when he noticed that i was pressed for time and had a flight to catch the next morning. Offering a bottle of water was unexpected, but will always stand out as testiment that Uncle Bob is serious about customer service!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

The manager and asst. manager are awesome!! The office was extremely nice and neat.. The asst. magr Crosby was extremely nice and professional!! The manager was also extremely nice and professional!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

I appreciate the concern about my indiviual needs, and the friendly approach to address them. I appreciate this company for helping me at a time I need help. I was going through a rough time things will get better Thanks so much!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

Uncle Bob's is off the chain! I've been with this organization for 6 yrs and I am completely satisfied. I wish there were some incentives for membership other than the referral program. But I'm cool. Thank you for your good customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

Excellent service and the free moving truck was a surprise.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

They called me when the cover of my RV was coming off. That's good customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

i have been impressed with the storage facility for several years

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Austin, TX

Thanks Uncle Bob's Storage your prices are in fact the lowest in Austin keep up the good work employees.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

I didn't just mark all 5's to just get through it, the location I was at the staff is AWESOME. Always very nice, very professional. Truly a nice experience. And the location was always neat and clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Austin, TX

It's all good.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

We want to express our complete satisfaction with Sherry at the Cedar Park TX storage facility. ...

The Bailey Family, Cedar Park, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.