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  • Uncle Bob's Self Storage near Austin, TX

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Customer Reviews


 
(5.0 out of 5)

The manager and the young lady who helped me had the greatest customer service I've ever encountered. She was very professional but personable too. Made you feel welcome! Great crew there.

Vanessa from Hutto, TX
July 28, 2015

 
(5.0 out of 5)

When I went in I was helped right away and the deal was very good. I was concerned about if everything would fit into the space I rented but was assured it would and it did. Thank you

LynDale from Georgetown, TX
July 28, 2015

 
(4.8 out of 5)

Thank you for providing protection and great care for our valuable items for over 1 year. Really appreciate it! I would definitely use your services again in the future.

Keisha from Pflugerville, TX
July 23, 2015

 
(5.0 out of 5)

Have rented with y'all before and would do it again. Thanks!

Kristina from Round Rock, TX
July 23, 2015

 
(5.0 out of 5)

Rented other storage units at this facility before over 10 years ago although new staff is in place, the great customer service and the cleanliness of this facility still remains after 10 years and that"s astounding!

Ellen from Austin, TX
June 30, 2015

 
(5.0 out of 5)

Associate "Sheila" was very courteous and explained different options for the spaces I requested. The paperwork was user friendly and the transaction or rent agreement took less time than I expected. Great overall experience.

Joseph from Austin, TX
June 26, 2015

 
(5.0 out of 5)

Keep up the great work in picking out the perfect site managers. I have always had a great experience with the location I am currently at...Pond Springs. Super friendly and always ready to find a solution to a problem if any.

Christina from Austin, TX
June 26, 2015

 
(5.0 out of 5)

Wanda provided the best customer service. From the first phone call when I inquired about a rental until the time I arrived and purchased our new unit. Stellar customer service. Facility in fantastic condition.

Pamela from Pflugerville, TX
May 27, 2015

 
(5.0 out of 5)

The associate who helped me the day I moved in was fantastic! She walked in the rain to my unit and got me an umbrella. Excellent customer service and great attention to detail (she speaks in an Australian accent) and the other gentlemen there went out of his way on his birthday no less to help with my lock when it was pouring.

Jennifer from Pflugerville, TX
May 23, 2015

 
(5.0 out of 5)

Though the facility is large, "modern" and seems filled with the latest technological advances for storage facilities, all the personnel, whenever I meet them, give it a smaller more personable feel - like I'm at my "Uncle Bob's" place. I'm very grateful for that.

Jeanne Marie from Cedar Park, TX
April 28, 2015
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