5 x 5
6:00 AM to 10:00 PM daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
Smyrna, Clarkdale, and Fair Oaks
30126, 30168, 30008
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
July 24, 2016
I was very impressed with the Customer Service not only when I called on the phone and the Rep explained the process. This continued when I went to finalize the rental the Rep was personable and professional. My sister rented here years ago and a good friend also referred me and both were right, the price and the service were exceptional.
July 20, 2016
Pure perfection! The location is no more than 10 min from our home. The shed is just the right size. It is well lighted at night. The price was acceptable. What more could I add? Well satisfied !!!
June 27, 2016
It is all very good.
June 7, 2016
Returning phone calls in this office is null and void. Left several messages that were never addressed. After being with you for 5 yrs and told stall that, there was no thanks or even an ink pen or something. Left my very nice lock, called and left detailed info to please send me my lock or let me know if they couldn't. ..still no callback.....there also were no trash cans available for customers to put what the rats devoured...yes rats damaged some of my items.....
April 6, 2016
This is the 2nd time that I have utilized Uncle Bob's. The staff has always gone out of their way to meet my storage needs.
March 19, 2016
Provided the storage space size needed.
March 5, 2016
The storage unit has been great with security and expectations I have of them with this beeing my 1st time.
February 24, 2016
Powder Springs, GA
December 28, 2015
When I originally got my storage the representative was filling in! However he was quite professional, knowledgeable and had a great sense of humor! I called other storages but glad your representative followed up and work with me and my schedule in meeting my storage needs. Thank you
December 25, 2015
They did an excellent job of answering all of my questions .
November 25, 2015
There was some billing issues that took months to resolve. While the associates worked hard to fix this, it was obvious they weren't sure what was happening or why. Ultimately, while the issue stopped occurring, nobody could tell me why it did or how it was fixed.
November 24, 2015
Every question I had was answered.
November 23, 2015
Viondi was always courteous and tended to my needs the entire time. I planned to store my things for one month and it turned into a year. I would not have kept my things there for so long if he didn't make the process so smooth. Thank you Uncle Bob's for having such a great representative in him!!!
October 23, 2015
very clean and fairly priced storage. Staff was always friendly and courteous.
October 7, 2015
I did not understand the significance of a a small door plus a placebo door on a large storage area as opposed to one large, functional door. It made storing the items a bit more difficult. Also, it sucks that there is no lighting within the unit. The associate was great though.
August 27, 2015
Very happy that I have been renting with Uncle Bob's. Thanks for the great service. Brian
August 26, 2015
Good People, Good Storage.
August 10, 2015
Exceeded expectations based on previous strage company experiences
July 24, 2015
Have goods and services you advetise
July 6, 2015
Uncle Bobs has made my storage experience a very positive. I would recommend them to anyone who a storage space
June 27, 2015
The lady was so helpful an she explained every thing an answered all my questions throughly. I was very impressed with my service. I will recommend Uncle Bob to everyone.
April 16, 2015
received the storage space needed with satisfaction.
March 27, 2015
My needs were exceeded as I live out of state and needed to do all paperwork via fax and email. The manager provided great customer service (Austell, GA location).
North Charleston, SC
March 27, 2015
Everything is great. Keep doing good work!
March 27, 2015
Guys at the office were great.
March 3, 2015
I have been extremely satisfied with my stay and Uncle Bob's and the representative that assists me!
February 7, 2015
Courtney and viondi are awesome
January 27, 2015
I think you should have a referral discount.
January 24, 2015
Excellent staff and customer focus. Thanks. Keep up the good work!
January 23, 2015
Had a great experience
January 23, 2015
Very happy with our storage experience!
Forest Park, GA
December 30, 2014
Am HAPPY with the services so far.
October 22, 2014
I wish there were a notification before the first late fee - really do appreciate the notification before the second.
October 20, 2014
Service was excellent, will recommend to all my friends.
September 23, 2014
There was two people on my unit. The office would never let anyone else in but me. It was always a problem. But when it was time to pay. There was no problem. When I came to check on my things everything was covered in dirt. I was very upset about this. That is why I choose a different place to keep my things. The staff was never helpful. Im a truck driver and I guess since they I knew I wasn't never there it was ok. Intel things change I wont never use that facility again or recommend it to anyone. Thanks for what yall did do.
September 3, 2014
Somebody tried to brake in unit my unit is still not fixed and no one has returned my phone call after fining all of this out also tried to call to come in on 9/2/14 so uncle bobs could look inside unit but no one has called back
August 31, 2014
employees were and have always been very, very professional and helpful. Only place I will rent a storage unit is Clay Rd. Very professional and helpful group of people.
August 29, 2014
Everything was above expectations except the door to the unit. it has developed a stickiness for lack of a better term. I have not yet mentioned this to staff so...
August 27, 2014
I was told a different price from when I got there.
August 25, 2014
I have discussed this with someone in the front office a couple of times, but when they blow the parking lot with a leaf blower, I find tons of grit, dirt and gravel all inside my unit every time. I have dirt all over my stuff inside my unit. I have had to try and place plastic or other barriers inside my door to block the flow of dirt, it only helps a little.
August 4, 2014
I appreciated the very prompt, professional behavior, the knowledgeable information and the courtesy!
July 30, 2014
Every question was answered and the attended went out of his way to accommodate my Pod that was delivered he made sure I could unload without any strain!
June 10, 2014
My space is a "climate controlled" space and the temperature in there feels just as hot as it is outside. The only benefit seems to be that it is shady inside instead of in the blistering sun. Other than that the people are wonderful and the facility is perfectly maintained.
May 1, 2014
The young man, explained how I got a better deal about buying some boxes and tape. I would like to say thanks.
February 26, 2014
Over the many years of moving all over the country and needing to use storage facilities Uncle Bob's Storage and personnel would be rated Excellent in every area. Thank you for being there.
February 25, 2014
First time with UB's. Great experience!
February 25, 2014
My storage unit is on Clay Rd, but I pay my bill on Roswell Rd in Marietta. Your associates at Roswell store are 2 of the friendliest people I've dealt with. Always nice, happy and knowledgeable. Thank you!
February 25, 2014
The gate isn't working half the time and there are some many things parked in some aisle, which it makes it difficult to drive in and out.
January 2, 2014
They were very helpful and professional.
December 23, 2013
I have had a very positive experience.
December 13, 2013
The only thing that i was disappointed at was that there isn't alot of large units that are climate controlled and thats what i was really looking forward into getting. Also there should be lights in those units regardless of if you are trying to save on a light bill.
September 23, 2013
Everyone thus far has been professional, helpful and thorough!
Lithia Springs, GA
September 4, 2013
The manager for this location is always very pleasant when I speak with him. I appreciate that!
August 9, 2013
I have never had any problems.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It